Back

Kia Of West Nyack - Service Center

West Nyack, NY

4.5
353 Reviews

353 Reviews of Kia Of West Nyack - Service Center

Sort by
January 28, 2019

KIA of West Nyack When you need service this is the place to come to. There are no more words to say what I mean to say. Thank you. More

by JEANNEANDSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Feb 02, 2019 -

Kia Of West Nyack responded

Hello, Thanks so much for your positive review of Kia of West Nyack. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 23, 2019

15,000 mile service, and check a noise detected in rear The Kia West Nyack service center did a great job in communicating, and diagnosing the issues to be addressed. The service and necessary repairs were More

by CM0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Degraw, and Juan
Feb 02, 2019 -

Kia Of West Nyack responded

Thanks for taking the time to share your feedback about your service visit at Kia of West Nyack. I'm glad to hear you had a great visit. If you need anything else, please don't hesitate to contact me directly. Take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 21, 2019

Great service experience. I called last minute for an oil change and state inspection. Service told me to come right in. The service building and drop off is fantastic. Comp More

by KiaOwner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep (sorry forgot his name)
Feb 02, 2019 -

Kia Of West Nyack responded

Thanks for leaving this review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 21, 2019

Too expensive and too lobg Waited almost three weeks for a replacement key. I called and yes they have it in but then a day later no it’s not in. Could only work with one guy - More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Feb 08, 2019 -

Kia Of West Nyack responded

Thank you for taking the time to leave your feedback for us here on DealerRater. If you are in need of further assistance, with your key, or otherwise, please feel free to give me a call directly at the number below. Thank you again for your review. Your feedback is invaluable. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 16, 2019

Excellent service They took care of all my needs and beyond. They even have my car a wash and detail. I will be visiting again. Great work! More

by AJMERK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Jan 21, 2019 -

Kia Of West Nyack responded

Thanks for leaving this great review for Kia of West Nyack, we appreciate it! I'm glad you had a great service visit and we look forward to having you back. Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 14, 2019

Wonderful April was wonderful,helpful kind and thoughtful. The gentleman that gave be a shuttle ride ,was nice as well.The service department was welcoming,and More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April,and the staff service department
Jan 15, 2019 -

Kia Of West Nyack responded

Thanks for taking the time to write this great review for us. I'm so happy your experience with us turned out great. Thanks so much for your business. If you need anything else, feel free to reach out to me directly. Until next time, take care! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 11, 2019

Great customer service Take you right away, always explains what the problem is, calls right away, and tells you what else you need, let’s you know when your car will be rea More

by YETTA1FREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 15, 2019 -

Kia Of West Nyack responded

Hello, Thanks so much for your positive review of Kia of West Nyack. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 11, 2019

Oil changes are too expensive. I may have to go somewhere e. Your price for oil changes are too expensive. I may have to go somewhere else. Can you send some coupons or discounts. Just because you found other d More

by RENIEM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, she is excellent with customers that I've noticed in the service dept.
Feb 18, 2019 -

Kia Of West Nyack responded

Thank you for the excellent star rating here on DealerRater and sharing your thoughts about our oil change prices. Your feedback is invaluable. Thank you, again. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 11, 2019

Excellent service The tech (I think John) and April are awesome. Quality service. Friendly atmosphere. They are very knowledgeable and extremely helpful. Definitely More

by STAROPOLI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Jan 15, 2019 -

Kia Of West Nyack responded

What a pleasure it was to read your review. Thank for taking the time to leave us your feedback. I'm thrilled John and April were so helpful during your service visit. Thanks so much for your business. Take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

January 07, 2019

Easy and Quick The visit was very quick and pleasant. April was very friendly and on top of everything! Not a single bad comment to make. I Will definitely be going More

by BAILEY.K.DOMENICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
april,tom
Jan 09, 2019 -

Kia Of West Nyack responded

Hi Bailey, Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Kia of West Nyack. We truly appreciate your business. Until next time, take care. Sincerely, Jason LaLonde General Manager (877) 346-9931 jason@westkia.com

...
22
...