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Kia Store Rainbow City - Gadsden

Rainbow City, AL

Overview
Reviews
4.3
605 Reviews
Call Dealership (256) 442-3232
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950 W Grand Ave

Rainbow City, AL

35906

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Showing 605 reviews

October 31, 2021

The Kia Store in Rainbow City has always gone over and beyond expectations during the purchase of my new Sorento and the first couple of services. I couldn't be happier. More

by garonimoj82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Collett, Service Department KiaRBCGadsden
Report | Print
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you so much for your review. We sincerely appreciate your continued business. Please let us know if we can be of service to you again in the future. Have a wonderful week!

October 30, 2021

Very professional sales people, willing to go the extra mile to assist with the buying process. More

by belindawyer60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Collett
Report | Print
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to have you as a customer, and we sincerely appreciate your business. Thank you so much for your review and enjoy your new Kia!

October 30, 2021

I've been using this dealership for over eleven yrs now and they've been just the best. Ihave purchased six new KIA's during that time. More

by ROBERTKNOWLES127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMBER PAINE, Ben Wernert, Paul Collett, Service Department KiaRBCGadsden
Report | Print
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

We are honored to have you as a repeat customer and truly appreciate your business. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful week!

Nov 03, 2021 -

ROBERTKNOWLES127 responded

I didn' t just give the dealership this rating..the dealership earned it.

October 30, 2021

Wonderful and amazing people! This is my new family! Thank you Kia of Rainbow City Gadsden! More

by degilbreath1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie, Teth Lee, Ben Wernert, Javie Holmes, Todd Nicholson, Service Department KiaRBCGadsden
Report | Print
Nov 02, 2021 -

Kia Store Rainbow City - Gadsden responded

Welcome to the Kia family!! We sincerely appreciate your business. Thank you so much for your review! Have a wonderful week and enjoy your new Kia!

October 29, 2021

Considerate, Fast service, Always willing to help you even if your early. Let’s you know what they need to do before they do anything. More

by JANIE_QUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so pleased to hear that you had a satisfactory experience with our service department. We hope you will let us know if we can be of service to you again in the future. We sincerely appreciate your business, and thank you so much for the review. Have a wonderful day!

October 28, 2021

Meet me right at the door with a smile on her face! She resolved my problem in a couple of seconds! More

by thomaslangan64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

Thank you for your review, Thomas! We sincerely appreciate your business and hope you will let us know if we can be of service to you again in the future. Have a wonderful day!

October 28, 2021

Excellent experience buying my new Kia Sportage from Rainbow City Kia. I would be a repeat customer. More

by RANDY5623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QUEZ WILLIAMS, Todd Nicholson
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We truly appreciate your business! Please let us know if we can be of service to you again in the future. Thank you so much for your review and enjoy your new Sportage!

October 28, 2021

100% scammers. Try to get you in for the paystubs is your credit. 100% bogus. Don’t waste your time. More

by smothermanx4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Collett, Todd Nicholson
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We sincerely apologize for any misunderstandings. I invite you to email us at customercare@mykiastore.com with more details regarding your experience so we can look further into the situation. Thank you for the review and for letting us know so we can better our processes moving forward. Have a wonderful day, and I hope to hear from you soon.

Jan 06, 2022 -

Kia Store Rainbow City - Gadsden responded

Upon further review, this customer was not qualified for our program to no fault of ours, and we unfortunately could not sell them a vehicle. Often this is blamed on the dealership, even when the dealership has nothing to do with it. Paul is an excellent sales person with many very satisfied customers - this had nothing to do with him.

October 28, 2021

Very courteous and prompt service!! The people I talk to were knowledgeable and very cooperative! More

by mayermm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We are so glad to hear that you had such a satisfactory experience with our service department. We truly appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day and thank you for your review!

October 28, 2021

Great and fast in and Out... very Friendly Very clean and Quiet on time Than More

by jharrold1318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department KiaRBCGadsden
Report | Print
Oct 29, 2021 -

Kia Store Rainbow City - Gadsden responded

We're so glad to hear that you were happy with the service you received on your vehicle. Please let us know if we can be of assistance again in the future. Thank you so much for the review and have a wonderful day!

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