Kia Store Rainbow City - Gadsden
Rainbow City, AL
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Completely disrespectful neglectful staff that missed an issue with my breaks. I cant neglect to mention that they do not have a loaner car while they hold my car for this week . they do not even have a car issue with my breaks. I cant neglect to mention that they do not have a loaner car while they hold my car for this week . they do not even have a car for me. The men will take advantage of the women and the women will circumvent that . thats how they do business here. I was told by one man hes a district manager sitting in for the day from kia of anniston. I called to ask for him at kia of anniston and theyd never heard of him. I started really wanting to like the professionals of kia in rainbow city which is a further drive from my house . The only reason I give the dealer two stars now is because im not having to pay for the damage theyve caused. I wish carvana had a dealership near by. More
(Update 11-22-20 Its been over a month since the car was paid for in full and we have the title in hand for the car and according to mac macmillan the deal had to be funded before the birddog fee could be p paid for in full and we have the title in hand for the car and according to mac macmillan the deal had to be funded before the birddog fee could be paid. there was no bank involved in the deal.I still have not received the birddog fee or seen any proof that i ever will so all yall tell me me what everyone thinks about this xxxxxxxx)On oct.19th 2020 I called Mac Macmillan at the kia store and told him my daughter amber was wanting a kia forte and said come on down and he would get her in one.so I take her to meet mac and look at cars after her looking and finding a few she liked we sat down and talked with mac and then told him she would be back that afternoon or the next day and get one of his business card and start to leave and he tells me if she buy a car from him he would make sure I get a birddog fee for bringing her to him so she goes back the next day and buys a 19 forte from him and on my way home from work I stop by and tell him I appreciate him for taking care of her and getting her in the car she wanted and he again tells me he going to get me the birddog fee for recommending him to her for buying a car well I'm going to tell yall after 3 weeks of his lies about it. I decided it was time to let everyone I know know not to trust him and I will never recommend anyone else to buy a car from him since he will lie and not do what he promises More
Couldn't find better service We needed the car serviced and some part recall replaced, emission control device I believe. Since my wife is laid off it was the perfect time for us We needed the car serviced and some part recall replaced, emission control device I believe. Since my wife is laid off it was the perfect time for us to take it in and be able to get it all done at once. They had no problem doing that. More
The service dept is exceptional, punctual, friendly. Marty and Chris took very good care of us and our KIA Sportage Cindy the receptionist is outstanding and professional. I would recommend this deal Marty and Chris took very good care of us and our KIA Sportage Cindy the receptionist is outstanding and professional. I would recommend this dealership/service in a heart beat! More
Very professional and nice and did an excellent job. Chris explained everything well and the service team checked my car proficiently. It was a great experience. Chris explained everything well and the service team checked my car proficiently. It was a great experience. More
Got to my appointment 15 minutes early and they got to me promptly, thought I was going to have to wait a couple of hours for my maintainance but it only took an hour, everyone was very nice😁 promptly, thought I was going to have to wait a couple of hours for my maintainance but it only took an hour, everyone was very nice😁 More
My experience has been good so far nice friendly people thanks and they completed the work on time can't remember the salesperson's name are the ones in service I'm sorry but thanks thanks and they completed the work on time can't remember the salesperson's name are the ones in service I'm sorry but thanks More



