Kia Store Rainbow City - Gadsden

Complete and quick! Service was completed, including recall notices, quicker than anticipated! Staff was very friendly and thorough. Felt as if they wanted my business. N Service was completed, including recall notices, quicker than anticipated! Staff was very friendly and thorough. Felt as if they wanted my business. Not inconvenienced by it. More

Excellent Customer Service The staff is always friendly and wait time is at a minimum. I have never had an unpleasant experiance with any staff member. They are always willing t The staff is always friendly and wait time is at a minimum. I have never had an unpleasant experiance with any staff member. They are always willing to answer any questions that you might have. More

Easy and fast The whole process went very easily and quickly. My wife took her 2019 Optima in for service and decided to look around at the Sportage. She found one The whole process went very easily and quickly. My wife took her 2019 Optima in for service and decided to look around at the Sportage. She found one she loved, test drove it, and called me to go look at it. I went after work and talked with Marshall. After thinking it over for a couple of days, I called Marshall and asked him to get the paperwork started. I made an appointment for 5 that evening and she drove off in it in less than an hour. This is our third vehicle from this location and likely won't be the last. More

Plesant and got the job done They were nice and to the point. Got the job done and did not try to sell me something I did not need. I will not buy another Car from there. Service They were nice and to the point. Got the job done and did not try to sell me something I did not need. I will not buy another Car from there. Service department has been good. More

2018 kia soul service Always friendly,great service, always a short wait time when I arrive and leave. Always bottled water in fridge to drink while you wait. Television to Always friendly,great service, always a short wait time when I arrive and leave. Always bottled water in fridge to drink while you wait. Television to watch, also wifi to connect to internet. More

I needed a new car!! I needed a new car and Marshall Layton helped me with my need!! He answered all my questions!! Marshall made sure I was able to drive away today in my I needed a new car and Marshall Layton helped me with my need!! He answered all my questions!! Marshall made sure I was able to drive away today in my new car!! Thank you Marshall and I wii be sending my friends in need of a car to you.. More

Always a pleasure I live in Guntersville and this is my closest dealership to get my Kia Optima serviced. I have used them several times to have my vehicle serviced an I live in Guntersville and this is my closest dealership to get my Kia Optima serviced. I have used them several times to have my vehicle serviced and fortunately only minor repairs. Their staff has always been very knowledgeable, up front with the charges, and pleasant to deal with. I like the on-line appointment system. I like the maintenance schedule that Kia provides to keep my vehicle in top condition. During this visit, there were a grocery list of items on my 30,000 mile service so I knew it was going to take a good long while. During the servicing, the service manager came out and assured me it wouldn't be much longer, but it wasn't necessary because I knew all those items would take a while. I appreciated that he realized that as well and took the time to let me know he was concerned about the length of time I was waiting and that he was keeping on top of it. Just taking a few seconds to touch base with me made me feel like this Kia Service Center cares about their customers and are not just a source of income. Despite the lengthy drive from Guntersville, I actually look forward to getting my oil changed and visiting with the staff there. I also liked that they had the Game Show Channel on the TV in the waiting room. Watching this channel and participating in solving the puzzles with the participants really made the time fly by and I hardly noticed how long we had been there. I had "fun" getting my oil changed. A shout-out to the front desk clerk. She is a jewel. She has always been so personable to my wife and I and the same with other customers that interact with her. Always a pleasure to see her again. More

The best people I've ever met they were professional kind Excellent kind people who would do anything for you I'm glad I went to them thank you all for your hard work very happy Excellent kind people who would do anything for you I'm glad I went to them thank you all for your hard work very happy More

Awesome The staff at Kia of Gadsden treated me with kindness and respect. They wanted and were happy to help find the right car for me. Great people and I w The staff at Kia of Gadsden treated me with kindness and respect. They wanted and were happy to help find the right car for me. Great people and I would most certainly recommend this dealership to anyone. Thank you for such great service. More

Service They did a great job and let me know everything the were doing and had done Roger directed me to seating area, vending machines, and to where to get They did a great job and let me know everything the were doing and had done Roger directed me to seating area, vending machines, and to where to get water. He reminded me they had free Wi-Fi , television, and reading material. Roger also made sure I was aware of my free oil changes reminding me not to let them run out on me . Kia’s team are always nice when I stop by .. More