Kia of Attleboro - Service Center

I called Kia looking for answers. When i brought my car in for an oil change in March. I let them know that my apple car play was not working. I brought a different cord but still it When i brought my car in for an oil change in March. I let them know that my apple car play was not working. I brought a different cord but still it was not staying connected. I asked for help i was told only apple product cord would work. Apple does not make that type of cord any longer. i called in today and Got CORY on the phone and because i said I need a resolution to this issue that works because what they are telling is not working he got upset and hung up the phone on me. Then when i called back he kept sending me to voicemail. I showed up at the dealership because that is not how you do business. I work in the auto field and hanging up on customers is not how you handle things. I will say when i first started coming here for service the employees were great but this past year the service has been horrible. More

I am utterly disappointed and disgusted by how my car repairs and customer service have been handled. Being assured at how much "integrity" your staff have means nothing when all of the actions have bee repairs and customer service have been handled. Being assured at how much "integrity" your staff have means nothing when all of the actions have been irresponsible, not forthcoming or transparent and dishonest. I will gladly drive any distance to find a better dealership whose actions match their words. More

Very pleased with our service at this dealership ! Always willing to work with us on any issues with both our Cadenza's! Will always recommend this. Dealership and the Kia brand! Kias are showing up i Always willing to work with us on any issues with both our Cadenza's! Will always recommend this. Dealership and the Kia brand! Kias are showing up in our neighborhood all the time now!Michael B More

Always a great experience. I’ve been going there for 2 years. It’s the best Kia dealership around. I’ve been going there for 2 years. It’s the best Kia dealership around. More

I showed up with no appointment, they were backed up due to a snowstorm and they still took me in and fixed the problem. This is my new home for service! to a snowstorm and they still took me in and fixed the problem. This is my new home for service! More

Great service, thumbs up, one hundred percent! Great cars ,is a all around car lot, all in one place! Great cars ,is a all around car lot, all in one place! More

Actual bill almost twice the estimate. Waited an extra hour and a half for work to be completed. Several terrible experiences with the service department over the last 2 years. Definitely Waited an extra hour and a half for work to be completed. Several terrible experiences with the service department over the last 2 years. Definitely would not recommend service at this facility. More

Professionalism, timeliness of service, courtesy of technicians and writers, overall competence of staff and appearance of employees all add up to first rate service and parts departments. technicians and writers, overall competence of staff and appearance of employees all add up to first rate service and parts departments. More

They're a great team and have awesome service. I had a great and easy experience I had a great and easy experience More

Dealer told me exactly what work was completed on my car, and honored their warranty with an issue I had regarding my break rotors. and honored their warranty with an issue I had regarding my break rotors. More