Kia of Attleboro - Service Center

Always pleasant people and recommend what additional services are needed for example wiper blades, brake light, etc etc. I've had my car serviced for 5 years now with no major issues. services are needed for example wiper blades, brake light, etc etc. I've had my car serviced for 5 years now with no major issues. More

It was my first time at this dealership. I called my usual dealership and one other closer to my home and no one returned my call for service . They answered the phone on my first try and were very plea usual dealership and one other closer to my home and no one returned my call for service . They answered the phone on my first try and were very pleasant and polite. I took the car in for. a recall and an oil change. Will definitely go back More

I like how the staff are on friendly terms with the customers. Whenever I visit this particular dealership, I always leave very satisfied. I will visit again. customers. Whenever I visit this particular dealership, I always leave very satisfied. I will visit again. More

The service they did to my vehicle is fast. I did not stay or wait long. The only problem is my license plate at the front is damaged. It's always like that every time i come in for service. stay or wait long. The only problem is my license plate at the front is damaged. It's always like that every time i come in for service. More

Not happy as was told today my platinum service program only covers $50. Never was informed that by selling finance dept. upon perusal of my terms and condition no where does it say this. I do not disa only covers $50. Never was informed that by selling finance dept. upon perusal of my terms and condition no where does it say this. I do not disagree I needed to put for the 15000 service. Also. Past oil changes included a $25.45 charge for 10376 vex 0.80 not done today. More

Very disappointed my vehicle keys were misplaced took 30 minutes to find them. Not a big deal to the dealership but a big deal to me the customer minutes to find them. Not a big deal to the dealership but a big deal to me the customer More

Prompt and polite customer service reps and quality work done by the mechanics. Pleased with the condition my car be as returned in as well. done by the mechanics. Pleased with the condition my car be as returned in as well. More

I used to love the service department, but since the pandemic it has gone down hill big time. Last time I was charged for a tire rotation and oil change, but the rotation was never completed because th pandemic it has gone down hill big time. Last time I was charged for a tire rotation and oil change, but the rotation was never completed because they did not have my wheel lock. The service tech didn't think to tell me nor did they take the rotation charge off my bill. When I returned home I realized it didn't seem the rotation was done as I have a scratched rim which was still in the same spot. I had to call a few times to even get my tech on the phone and when I finally did was told they weren't able to complete it. I have been servicing my Kia here for over 3 years and doubt I'll be coming back. Service department needs a customer service and procedure training, as well as a better way to contact support because by phone is a battle and a half if you even get somebody. (I had left several messages including some for the service manager and none worker returned) - this went on for months. Also, I have an expensive extended premium warranty which I purchased directly from another Kia dealer when I bought my vehicle. You've repeatedly honored in the past and this time when I ask about a noise under the hood am told there's a fee of over $100 an hour to check the problem. Ridiculous. I'm not impressed any longer and sadly, I used to rave about your service department and how well I was treated times past. I get that covid made things more difficult but it's been 8 months so figure it out. More

Just got excellent Service at Kia of Attleboro when I took my truck in for it’s annual maintenance!! The Employee was very friendly & helpful! took my truck in for it’s annual maintenance!! The Employee was very friendly & helpful! More

The service I received at Kia was excellent. Was kept well informed at all times The job was completely quickly, and my car was returned to me cleaner than when I brought it in. well informed at all times The job was completely quickly, and my car was returned to me cleaner than when I brought it in. More