Kia of Billings

Just say no This dealership has switched staff significantly over the past five years. What used to be personable, helpful, concerned staff has become staff consu This dealership has switched staff significantly over the past five years. What used to be personable, helpful, concerned staff has become staff consumed with making money. I went in for an oil change and minor recall and ended up spending the best of a day there, presumably to continuously be bombarded to buy a new car. I was given a long list of items that needed to be fixed and when I consulted with another mechanic, I was told they didn’t even tighten the lug nuts on my tires when they rotated them from before, which is likely why I had to replace one. Obviously, safety is not at the top of the service plan for Rimrock Kia. More

Rude customer service Your dealership hung up the phone on me. I wanted to know if I was getting my car back after being told the part was over nighted. 2 weeks ago. Your dealership hung up the phone on me. I wanted to know if I was getting my car back after being told the part was over nighted. 2 weeks ago. More

Bunch of Motons Please do not buy a vehicle From Rimrock. My temp tags expire in two days and no one at the dealership will return any of my calls. Joseph Landry is Please do not buy a vehicle From Rimrock. My temp tags expire in two days and no one at the dealership will return any of my calls. Joseph Landry is a complete MORON. Never returning any calls. It is going to cost me $120.00 because of the incompetence of Landry. More

Ripoffs These people are thieves and liars!!!!! They call relentlessly then tell you they have a really good deal then when you say ok they start changing eve These people are thieves and liars!!!!! They call relentlessly then tell you they have a really good deal then when you say ok they start changing every thing. First thing when you get there the payment has gone up about a hundred dollars. Then there is down payment there was not supposed to be! Then you go ahead and make the trade then they start telling you they lost the paper work you fax them every thing 7 times then one off them sends you a text saying they got it then you get a call telling you they didn't. Then they wont turn in your paper work or pay your trade in off put your trade in up for sale. Then try to take the new car back and keep your trade in. This is a scam that really unrepeatable dealers use to cheat people. Then we wrote them a check for the down payment. First one in 2 yrs and low and behold we start getting fraudulent charges on our account in billings More

Salesmen were AWESOME, Sales Manager WAS NOT While I had a great experience with the salesmen, I cannot even begin to explain how shady it was dealing with the Sales Manager at Rimrock Kia. Aside While I had a great experience with the salesmen, I cannot even begin to explain how shady it was dealing with the Sales Manager at Rimrock Kia. Aside from attempting every car sales technique from posturing, to paperwork dumping, to bait and switch, trying to figure out what they were willing to offer was like nailing jello to a tree. I was prepared, with a check to pay cash for a vehicle, and the Rimrock Kia Sales Manager lost out because of cheap underhanded dealing and a serious lack of professionalism. Did I mention they listed my potential trade-in on their website for sale before I actually traded it in? And continued to list the vehicle though the transaction never took place AND I asked them to take it down! Steer clear - seriously! More

Great service Great experience wasn't disappointed at all just make sure you talk to Eric Muro! You'll get great service and a good time trust me. Great experience wasn't disappointed at all just make sure you talk to Eric Muro! You'll get great service and a good time trust me. More

Best buying experience ever As the director of a small non profit my time is limited. Terri knew that and didn't push us or anything. Worked to get us exactly what we needed. As the director of a small non profit my time is limited. Terri knew that and didn't push us or anything. Worked to get us exactly what we needed. Even delivered it across the state. Can't ask for anything better. More

Great service ! Only would have been faster if I had my paper work in order. Bought a used Toyota Corolla. It is in great shape. Happy taco Tuesday! ! Only would have been faster if I had my paper work in order. Bought a used Toyota Corolla. It is in great shape. Happy taco Tuesday! More

Most Flexible dealership in Billings! First of all I would highly recommend anyone that's buying a vehicle to check out what Rimrock Kia has to offer. I bought a 2008 Chevrolet Silverado 1 First of all I would highly recommend anyone that's buying a vehicle to check out what Rimrock Kia has to offer. I bought a 2008 Chevrolet Silverado 1500 from them. I didnt have any credit prior to this and was turned down by several other dealerships in town. I didn't want to waste my time at a "Buy here, pay here" place, they just seemed sketchy and over priced. Bill over at Rimrock Kia was even able to take off $2000 from the asking price, something that Denny Menholt or Lithia couldn't offer me. The only reason why they didn't get 5 stars from me is the fact that it was a bit of a hassle to get my temporary plates. Overall it was a great experience and would without a doubt come back to buy a vehicle in the future! More

Pleasant auto buying experience My wife and I were shopping for an SUV. Of all the dealerships we visited, the staff at Rimrock KIA was the most helpful. There were no pressure tacti My wife and I were shopping for an SUV. Of all the dealerships we visited, the staff at Rimrock KIA was the most helpful. There were no pressure tactics, we were allowed to take the vehicle home over night to be sure the light was adequate (it was). We were impressed with the helpfulness of Shilo Weeres, Fou Mamea, Jake Soares, and Bill McRae, all of whom were very professional. We agreed to a very reasonable price. Kudos to them More