Kia of Dayton - Service Center

An excellent Experience The service department was able to get me an appointment in a very timely manner.I was really worried because the problem had been misdiagnosed at a The service department was able to get me an appointment in a very timely manner.I was really worried because the problem had been misdiagnosed at another company. I will refer all of my friends and family to this dealership More

Great service! They are always very customer centered. Extremely friendly and helpful! Highly recommend. The facilities are nice and comfortable as you wait for you They are always very customer centered. Extremely friendly and helpful! Highly recommend. The facilities are nice and comfortable as you wait for your car to be serviced and they are always able to answer any questions. More

Always professional and great service. Comfortable waiting environment, staff is friendly and knowledgeable. They care about the customer. Brooke took great care of keeping me updated. Best service waiting environment, staff is friendly and knowledgeable. They care about the customer. Brooke took great care of keeping me updated. Best service in the Dayton area More

Worst Service I have ever had! Had to have the car towed for steam coming through all the vents into the cabin. We were told there was nothing wrong and we could come and get it. Had to have the car towed for steam coming through all the vents into the cabin. We were told there was nothing wrong and we could come and get it. We insisted they look again. When I called the service manager Chris told me we had no warranty (we have a 100,000 mile 10 year bumper to bumper we bought with our 2014 Soul). I told him we did and he told me to prove it, After being told by Brooke (apparently an assistant in service) that it was probably smoke from another car and that I need to quit talking over her my husband got involved. When they dug deeper there were 2 issues with the vehicle and Brooke told my husband it was covered under warranty. When we got there to pick it up we were told by Chris it was not covered but he would comp us one time. More to the story but the long and the short of it is I DO NOT TRUST the service department at all and will likely drive 20 miles to another dealership. More

Kia of Dayton has an excellent, professional service center. There waiting is nice and they go over your service packet with you and walk you to your vehicle when you’re finished. center. There waiting is nice and they go over your service packet with you and walk you to your vehicle when you’re finished. More

Scheduling availaibilty I was able to schedule appointments according to my schedule in advance no conflict or waiting for openings to come available Service was great had m I was able to schedule appointments according to my schedule in advance no conflict or waiting for openings to come available Service was great had me in and out in no time. More

Customer service was good and snacks were good. Thank you Check in guy was nice and the service was good. Waiting time was around an hour. I had an oil change and And winterize good snacks Check in guy was nice and the service was good. Waiting time was around an hour. I had an oil change and And winterize good snacks More

Had a recall from Kia The part was back ordered. I was given a rental. They are definitely top notch in customer care. When the part came n my car was fixed within reasonab The part was back ordered. I was given a rental. They are definitely top notch in customer care. When the part came n my car was fixed within reasonable time. Love this place. More

great service got me in fast Great service they got me in fast I had recall they fixed it up only took a 2 hrs to fix I'm good to go Great service they got me in fast I had recall they fixed it up only took a 2 hrs to fix I'm good to go More

Great Service. Replaced my side mirrors, changed oil and inspected car for other service. Very friendly and professional service staff. Great service detail and wou Replaced my side mirrors, changed oil and inspected car for other service. Very friendly and professional service staff. Great service detail and would highly recommend. More