Kia of Dayton - Service Center

Service Department These Guys work hard & are very busy!I appreciate the time you took to explain the inspections & work you did on my Forte.Thank-you These Guys work hard & are very busy!I appreciate the time you took to explain the inspections & work you did on my Forte.Thank-you More

Oil change I went in for a routine oil change. The department staff kept me informed of delays due to being short staff. Even though I was there for over an ho I went in for a routine oil change. The department staff kept me informed of delays due to being short staff. Even though I was there for over an hour I would return there again to service my car. More

They took care of a recall. Got me to work and came and picked me up when repairs were done. Can't complain. May have paid a bit more than I should have. But the repairs got done. picked me up when repairs were done. Can't complain. May have paid a bit more than I should have. But the repairs got done. More

TERRIBLE TERRIBLE TERRIBLE I loved kia of Dayton. They always fixed whatever was needed, that is, until my car warranty ran out. After that, their service for me went completely I loved kia of Dayton. They always fixed whatever was needed, that is, until my car warranty ran out. After that, their service for me went completely downhill. I called to ask for a price quote for work needed on my car. I was disrespected then hung up on. I called back and asked to speak with the manager in which there was constant refusal to transfer me. After going back and forth, the service guy finally transferred me to the manager. Only for the manager to LIE and tell me that if I still brought my car in for a service, that he would then give me a nice discount to make up for his employees behaviour. I got there only for them to give me NO DISCOUNT and instead use my Kia Rev Reward points which resulted in a $10 discount. I had absolutely NO work actually done on my car. They were just checking to see what’s wrong with it and they still charged me $175!!!! They also lied about the work needed on the car. Saying that I needed to replace the entire cooling system (which I know its not true because I had it looked over at TWO other places and they never mention this). They said none of my cooling system worked which to me seems like a lie because my car has never once overheated. They wanted to charge me $900 ontop of the $175. I would never ever ever go back to this place! More

Recall service I was called about a recall and they got me in right away and performed the recall in a timely manner. The service was great. I was called about a recall and they got me in right away and performed the recall in a timely manner. The service was great. More

Excellent customer service 👍 My experience with the collision department was great. They got me in out the door very quickly and hassle free. I would definitely recommend Kia of D My experience with the collision department was great. They got me in out the door very quickly and hassle free. I would definitely recommend Kia of Dayton, Ohio More

Fast Service Had to come in for a recall on my Kia Soul. The guys had me out in an hour just like they said they would and I've had no issues. All the guys in the Had to come in for a recall on my Kia Soul. The guys had me out in an hour just like they said they would and I've had no issues. All the guys in the service department were nice and helpful. More

Great service! We had issues with the battery. It would die randomly and without notice. The service department took he time needed to figure out what was causing it We had issues with the battery. It would die randomly and without notice. The service department took he time needed to figure out what was causing it and made sure they had fixed the problem. Brandon was always in touch with us about the status and did an amazing job getting it fixed. Wouldn’t go anywhere else! More

Great service , in and out in just over an hour as promised. Friendly team. Employees appear to enjoy the work they do and make the customer feel welcome, I highly , in and out in just over an hour as promised. Friendly team. Employees appear to enjoy the work they do and make the customer feel welcome, I highly recommend Kia of Dayton. More

Very poor services I had a 2012 Kia Rio that would not start the fist time I took to the dealer they told me I needed a starter. I paid for a starter. A few weeks later I had a 2012 Kia Rio that would not start the fist time I took to the dealer they told me I needed a starter. I paid for a starter. A few weeks later the would not start I took it back to the dealer and they said they could not find any thing wrong with the car. I do not believe I need a starter. So they said the next time it does this to not start the car and have it tow so they can find out what is wrong with it. On Friday the 13th the car would not start I was at Wallmart. I have the car tow to the dealer just like they told me to. I also rented a car for the week end. On Monday they told me they could not find anything wrong with the car. So why did they have me tow it up there. I was out of $100.00 for a tow and $105.00 for a rented car and they could not fine anything wrong with the car. I was so mad I got rid of the car. I purchased a car from another car dealer ship. I do not have any faith in Kia of Dayton they do not know what they are doing. More