Kia of Dayton - Service Center

Great Service Every Time Thank you Kia of Dayton ownership for making the management and personnel changes in service and parts! I had so many issues in the past that I almost Thank you Kia of Dayton ownership for making the management and personnel changes in service and parts! I had so many issues in the past that I almost went elsewhere but the new manager has turned it around and it is nice to see familiar and smiling faces. Keep up the great work and we'll keep coming back! More

Great body shop service! Had a fender bender with damage to front bumper and grill. Although my insurance company took four months to settle, I had my van back in two days. Su Had a fender bender with damage to front bumper and grill. Although my insurance company took four months to settle, I had my van back in two days. Super friendly people. They also sent a shuttle for me to pickup my van when done. More

Buying the car was simple, service 3 weeks later not The wife bought the 2018 Optima, her third Kia. After driving for 2 days there was a load noise coming from the left rear of the car. She took it to K The wife bought the 2018 Optima, her third Kia. After driving for 2 days there was a load noise coming from the left rear of the car. She took it to Kia of Dayton where she bought it and they told her it was more than likely "Just the suspension Breaking/Wearing in, give it another 100 miles or so and if still there bring it back", now come on that was ridiculous, but hey it's a mature woman, she won't know that just how stupid that is.  Needless to say 100 miles later still there even louder.  When she took it back and they actually looked at it they found "The passenger side rocker panel curtain was loose and reattached it.  They also said that the same side rear wheel was damaged scuffing and a bulge {according to them it had to be done be striking a curb)  This vehicle is parked in a driveway, not curb, or parking lot when she is at work again no curb, but according to them it was curb damage, I suspect it was scuffed from a pot hole.  They told her she needed a new tire at a very high cost.  I went with her to personally check the vehicle and tire.  I found light scuffing on the tire indicated, neither the service manager or sales manager could show or find a "bulge" or any other damage to the tire other than the scuffing.  When I asked why they thought it had to be replace I got a song and dance about how they had to adhere to Kia policy and practice and that if it isn't 100% then it has to be replaced.  I don't know Kia policy but I do know a rip off when I see one.  we have dealt with this dealer ship for several years, always a good experience, but it seems that with a change in department managers and sales people not only has service dropped drastically but so has the integrity of this dealership More

Good Service always KIA of Dayton has always provided excellent service to my car and to me as a customer. And love my salesman Junior. They are friendly and take good KIA of Dayton has always provided excellent service to my car and to me as a customer. And love my salesman Junior. They are friendly and take good care of my car every time I go in. Thank you guys at KIA of Dayton, so glad I found you. Customer for life. More

They give a little extra My late husband always took care of car maintenance and our cars were always in excellent shape. Kia of Dayton has helped me maintain those high stand My late husband always took care of car maintenance and our cars were always in excellent shape. Kia of Dayton has helped me maintain those high standards by reminding me when and what kind of maintenance is due and by double checking to make sure nothing is missed. We have always trusted Kia of Dayton, and their friendliness, williness to go over and above and their efficient, reasonable service ensure that I will continue to recommend them. More

Best Kia Service in the Area I bought my Kia from Kia of Dayton. I've had all my service done there. Grade A service each and everytime! I won't go anyplace else to have my car se I bought my Kia from Kia of Dayton. I've had all my service done there. Grade A service each and everytime! I won't go anyplace else to have my car serviced. More

Very Professional They Did an Awesome job and were very professional. Kept me up to date with what was happening with my car. I would refer them to my friends and fami They Did an Awesome job and were very professional. Kept me up to date with what was happening with my car. I would refer them to my friends and family. Thanks Kia Of Dayton you did Amazing. More

Service They were very professional and friendly I took my sorento for an estimate on my windshield and they told me about a recall that I didn’t even know ab They were very professional and friendly I took my sorento for an estimate on my windshield and they told me about a recall that I didn’t even know about so they offered to replace that for me while I was there which was awesome they could have had me make another appointment for that and they change my oil wash and vacuumed out my vehicle for me I will definitely take my car there anytime something is wrong More

Excellent Service Always greeted with a friendly atmosphere and never have any complications when I come in for an oil change. Glad I got my kia here. Always greeted with a friendly atmosphere and never have any complications when I come in for an oil change. Glad I got my kia here. More

Service Excellent service! Excellent employees! Will return. Thanks for fixing my Kia. They were spot on with time and had a nice waiting area with snacks. Excellent service! Excellent employees! Will return. Thanks for fixing my Kia. They were spot on with time and had a nice waiting area with snacks. More