Kia of Dayton - Service Center

Excellent service, as always Had my 2015 Kia Soul in for service yesterday. The technicians were cordial, knowledgeable, and helpful. Visit was for routine service, but I had ex Had my 2015 Kia Soul in for service yesterday. The technicians were cordial, knowledgeable, and helpful. Visit was for routine service, but I had experienced a weird occasion with the battery that I was concerned about. They listened attentively as I tried to describe what happened and promised to give it special attention. Service was completed in a very timely manner, the technician went over the report with me to let me know the condition of my car and exactly what they had done. He also told me the tests that they had run to identify my mystery problem, but everything tested out as fine. The icing on the cake, as always was the free car wash, front floor vacuuming, and front and side window wash. When it comes time to look for a new car, I will definitely be going back to Kia of Dayton. More

The best! I have been to Kia of Dayton in Huber Heights for several services, and they are always nice people to deal with, and work hard to make sure everythin I have been to Kia of Dayton in Huber Heights for several services, and they are always nice people to deal with, and work hard to make sure everything is done right and also within the time limit they said it would be completed. I've had nothing but GREAT service, and great care. More

service work Went in the first time because the tire warning light kept coming on. Put air in, but the light would come on after a couple days. They didn't find an Went in the first time because the tire warning light kept coming on. Put air in, but the light would come on after a couple days. They didn't find anything wrong. Went back four days later and they discovered I had some type of roofing staple in my front tire. I was very grateful they found the problem. Since I had made a couple of trips in, they fixed it at no charge. I felt very valued as a customer. They took good care of me!! More

Awesome service staff Great dealership! Service has always been fast and friendly. Highly recommend this place to buy and for service. We have two cars from here and are hi Great dealership! Service has always been fast and friendly. Highly recommend this place to buy and for service. We have two cars from here and are highly satisfied. More

Safety Recall Notice I took my car in last Thursday for a safety recall notice. The next morning my car did not start. To make a long story short they said it was my batte I took my car in last Thursday for a safety recall notice. The next morning my car did not start. To make a long story short they said it was my battery. Odd that I had no problems with my battery until they worked on my car on the recall notice. I told them the mechanic must of done something to drain my battery. They were very defensive and said there was no way the mechanic did anything to the battery. Talked to the manager Melissa and she offered no empathy or apology. None of them found it odd that I never had a problem with my battery until they worked on it. Kia just cares about selling you a car but once something goes wrong and you question them about it then you will see a different side of them. Service dept and Melissa need more customer service training on how to deal with complaints. I love my 2014 Kia Optima but disappointed on how I was treated. More

Great Service The new service manager and her team are very attentive and helpful. Will definitely be returning for service. Keep up the great work and keep smiling The new service manager and her team are very attentive and helpful. Will definitely be returning for service. Keep up the great work and keep smiling. More

Disappointed They don't listen to our concerns and requests.....they don't do what we ask to be done and show no interest on helping us out They don't listen to our concerns and requests.....they don't do what we ask to be done and show no interest on helping us out More

Awesome customer service! Everyone is always so friendly and professional! I choose this dealership over all the competition hands down!Thanks for being great Kia team Huber he Everyone is always so friendly and professional! I choose this dealership over all the competition hands down!Thanks for being great Kia team Huber heights! More

Need great service, it's here! For over a decade we have been usng this dealership. Have been totally satisfied with the work performed and the wonderful treatment we have received For over a decade we have been usng this dealership. Have been totally satisfied with the work performed and the wonderful treatment we have received. We have no negatives! More

Kia service They were great, took fantastic care of me. I would definitely go back to them for my future car needs. The staff was very professional and nice. They were great, took fantastic care of me. I would definitely go back to them for my future car needs. The staff was very professional and nice. More