Kia of Leesburg - Service Center

Had two batteries in eight months, but was still experiencing intermittent won’t start issues. Alyssa and her team were diligent in trying everything, testing out related components and systems; the experiencing intermittent won’t start issues. Alyssa and her team were diligent in trying everything, testing out related components and systems; they also performed some service items that were due. After the second visit which was a three night sleepover, the tech could not duplicate the no-start. So not sure why, but so far so good! I appreciate their extra effort in trying to figure out a difficult very intermittent symptom. If necessary I will feel confident returning for additional service. More

Very nice people working there, they take care of you very quick . They are very nice to you . This is our second car that I have brought at Kia and very happy with my car, very quick . They are very nice to you . This is our second car that I have brought at Kia and very happy with my car, More

Oil change was OK, air filter was great! Telling me I need a wheel alignment AND BRAKE FLUID Change REEKS OF PURE FRAUD! As a RETIRED mechanic I find this practise as FRAUD.... need a wheel alignment AND BRAKE FLUID Change REEKS OF PURE FRAUD! As a RETIRED mechanic I find this practise as FRAUD.... More

The service department and Alan provided excellent service. They were very helpful when I had an unexpected problem with my car. The location is great too for customers. service. They were very helpful when I had an unexpected problem with my car. The location is great too for customers. More

The service department was excellent. Alan kept me informed, work done quickly and for less than I thought. All around it was a very pleasant service visit!! informed, work done quickly and for less than I thought. All around it was a very pleasant service visit!! More

Had an appointment car sat for over 40 min until some one got car.The guy doing the service was on the computor most of the time,learning how to do recall. got car.The guy doing the service was on the computor most of the time,learning how to do recall. More

I went there for brakes had to go 4 times I am now have to pay someone else to correct the damage that was caused by technician to pay someone else to correct the damage that was caused by technician More

Very friendly staff. My tech (Alan) always keeps me informed of the work being done every time I come in. He is also very personable informed of the work being done every time I come in. He is also very personable More

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Always a pleasure doing business with BB Kia. Very professional, courteous, and prompt. Service department keeps you informed as to the progress. When service is complete, a full explanation is give professional, courteous, and prompt. Service department keeps you informed as to the progress. When service is complete, a full explanation is given with further suggestions for the next time. More