2,154 Reviews of Kia of Leesburg - Service Center
Service appointment was not kept by Kia. Had appointment. Service rep not truthful. Lousy. Said 2 hours for what we were having done. It was 6 hours! Had appointment. Service rep not truthful. Lousy. Said 2 hours for what we were having done. It was 6 hours! More
Check in was good. Wait time was a bit longer than normal. Snack area was non existent, everything was down.check out smooth. Wait time was a bit longer than normal. Snack area was non existent, everything was down.check out smooth. More
Service ok. Was also Trying to buy a new car. Sale manager just yelled at us when we said Honda was giving more for our Kia. Needless to say we bought the Honda Was also Trying to buy a new car. Sale manager just yelled at us when we said Honda was giving more for our Kia. Needless to say we bought the Honda Even though we liked the Kia better. He should be fired More
They were very professional and tried their best to make the purchase work for us. We just could not afford the vehicle. Tim lile is an excellent Salesman! the purchase work for us. We just could not afford the vehicle. Tim lile is an excellent Salesman! More
Expensive and did not get the service that I expected. $159.95 for 4 wheel alignment!!! Tried asking William Sharman about brakes but because I wasn’t using correct wording I got nowhere. I wanted to know $159.95 for 4 wheel alignment!!! Tried asking William Sharman about brakes but because I wasn’t using correct wording I got nowhere. I wanted to know if the brakes were adjusted so the brake pedal is not going down a lot on braking. Reply was they calibrate automatically. $ 228.17 LABOR!!?? I don’t think I will be bringing my car back to you again. Service and labor was much cheaper before!! More
EXCELLENT SERVICE! I’m from out of town when my car broke on vacation. I was greeted promptly and fit into the schedule, diagnostic run and plan made before end of day I’m from out of town when my car broke on vacation. I was greeted promptly and fit into the schedule, diagnostic run and plan made before end of day. Mario was superb in keeping me informed on part acquisition and work being completed. They finished EARLY and for LESS than quoted. Highly recommend and better than my local dealer. More
Labor charges were extreme and wait time was way too long. Total bill was $708 and $650 was the labor cost. Service took 4 hours and could have been done in 2 hours. long. Total bill was $708 and $650 was the labor cost. Service took 4 hours and could have been done in 2 hours. More