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Kia of Leesburg - Service Center

Leesburg, FL

4.5
2,154 Reviews

2,154 Reviews of Kia of Leesburg - Service Center

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July 04, 2023

Service appointment was not kept by Kia. Had appointment. Service rep not truthful. Lousy. Said 2 hours for what we were having done. It was 6 hours! More

by JMGOMEZ6705
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
July 04, 2023

Check in was good. Wait time was a bit longer than normal. Snack area was non existent, everything was down.check out smooth. More

by Tcladow2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
Jul 04, 2023 -

Tcladow2831 responded

Not needed

July 04, 2023

Service ok. Was also Trying to buy a new car. Sale manager just yelled at us when we said Honda was giving more for our Kia. Needless to say we bought the Honda More

by Please share
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
July 03, 2023

They were very professional and tried their best to make the purchase work for us. We just could not afford the vehicle. Tim lile is an excellent Salesman! More

by YMHOSKING
Recommend Dealer
Yes
Employees Worked With
Tim Lile
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Great service! Timely and tech explained all details of work done!! In and out in a reasonable timeframe. More

by KKoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
July 02, 2023

Great! ! Friendly service and very fast. Very satisfied with how it went and how efficient they were More

by britedaisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
July 02, 2023

Expensive and did not get the service that I expected. $159.95 for 4 wheel alignment!!! Tried asking William Sharman about brakes but because I wasn’t using correct wording I got nowhere. I wanted to know More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yohan Danino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Sands, Destinee Fargas
July 02, 2023

Excellent service from Mario and tech; friendly, kept in frequent contact with us during visit. More

by dsoeur1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario - 5 star service!
July 01, 2023

EXCELLENT SERVICE! I’m from out of town when my car broke on vacation. I was greeted promptly and fit into the schedule, diagnostic run and plan made before end of day More

by cpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario was great!
July 01, 2023

Labor charges were extreme and wait time was way too long. Total bill was $708 and $650 was the labor cost. Service took 4 hours and could have been done in 2 hours. More

by DAN_KURKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Buttone
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