Kia of Leesburg - Service Center

Personable, friendly and knowledgeable. Answered my questions and didn't make me feel stupid because I did not know. Answered my questions and didn't make me feel stupid because I did not know. More

Took 4 visits to resolve problem. 1st 2 visits not successful. On 3rd visit detected issue with axle. On 4th visit new axle installed. As of this moment everything seems fine Alan Wo 1st 2 visits not successful. On 3rd visit detected issue with axle. On 4th visit new axle installed. As of this moment everything seems fine Alan Woodyard worked with me throughout the process and wanted to resolve as much as me Mechanic who ultimately found the problem and then replaced the axle should also be commended Alan can provide his name More

Excellent service and representative Terrell Buttone is an asset to your company. He kept us notified of time of service. an asset to your company. He kept us notified of time of service. More

Wil did a gray job at getting me right in and figuring out the problem and fixing it without spending money on parts that it didn't need. I highly recommend them. out the problem and fixing it without spending money on parts that it didn't need. I highly recommend them. More

I would have liked someone to explain to me what they did on my car while they had it. At the time I picked up the car there was no one there except the cashier on my car while they had it. At the time I picked up the car there was no one there except the cashier More

About average. Was recommended I needed 4 tires. That didn't match my own measurements with recommended tread wear. Next time in I only needed 2 tires! How does tha Was recommended I needed 4 tires. That didn't match my own measurements with recommended tread wear. Next time in I only needed 2 tires! How does that happen? More

Frustrated. My car is still under warranty and they are refusing to fix it without a record of oil changes. Any other warranty repair that I have had to do I did My car is still under warranty and they are refusing to fix it without a record of oil changes. Any other warranty repair that I have had to do I didn’t have to produce oil change records. I feel like they know there is a problem since the engine in the car is known for issues and they are dragging their feet about fixing it so the warranty does run out and they will not be responsible. More

They were prompt and with good service and I enjoyed the free coffee and snacks free coffee and snacks More

Service advisor, Will Sharman was very attentive, professional and a pleasure to work with. I definitely recommend. professional and a pleasure to work with. I definitely recommend. More

Super nice, respectful, even to a ragged 22 year old. No pressure in getting g thing fix when it can wait a little. Accurate recommendations. Little pricey, but as expected for quality, brand specialty, No pressure in getting g thing fix when it can wait a little. Accurate recommendations. Little pricey, but as expected for quality, brand specialty, and service. More