Kia of Lynchburg

As usual the service at KIA of Lynchburg was way above the “also rans”. The previous time I had my Sorento in for an oil change and wheel alignment, my technician noticed there was grease leaking out of the “also rans”. The previous time I had my Sorento in for an oil change and wheel alignment, my technician noticed there was grease leaking out of the outer constant velocity joint boot. So he ordered a complete right axle assembly for my vehicle. This was great, because since the outer joint was questionable and may, most likely have sustained damage by being run dry or low on lubricant, it was in my best interest to replace the entire assembly. The service technicians on staff are at the top of their game!! This is the type of logical, customer-centric reasoning and customer care I have always experienced and come to expect from my local KIA dealership! Christy Herald, the service manager, is always very competent, professional and most importantly, very understanding and kind! My wife and I are KIA of Lynchburg service customers for life! More

Always the best service around!! Christy and Joe always take great care of the customers and their friendliness is genuine and is important in customer service!! They keep me coming back!! take great care of the customers and their friendliness is genuine and is important in customer service!! They keep me coming back!! More

Excellent care. Staff courteous and car delivered at grime requested. Everything I asked to be done to vehicle was done. Detailing was awesome. Thank you. grime requested. Everything I asked to be done to vehicle was done. Detailing was awesome. Thank you. More

Had a appointment at 4 o'clock my car sat until about 4:20 they took it to the back..I didn't get out until 5. 4:20 they took it to the back..I didn't get out until 5. More

Always friendly and good service. Thanks y’all. I appreciate your help and quick work to get me back on the streets. Knowledgeable and helpful staff. appreciate your help and quick work to get me back on the streets. Knowledgeable and helpful staff. More

They were awesome as always... speedy work backed by friendly people made this a very easy and pleasurable experience...I waited in the waiting room and they were done quickly. friendly people made this a very easy and pleasurable experience...I waited in the waiting room and they were done quickly. More

The kia team was great the day I went in for and oil change and ,They made sure the waiting area was clean!! Thanks guys change and ,They made sure the waiting area was clean!! Thanks guys More

Great team! Process was not difficult. Made the impossible possible. Friendly and knowledgeable! Dennis was so thoughtful and caring. Josh ensured I was happy. I have recommended to others. impossible possible. Friendly and knowledgeable! Dennis was so thoughtful and caring. Josh ensured I was happy. I have recommended to others. More

Wonderful as always. Kristi and Joe are always knowledgeable and helpful with any questions that I may have. I had bad experiences in PA so I came back to Lynchburg. knowledgeable and helpful with any questions that I may have. I had bad experiences in PA so I came back to Lynchburg. More

My experience was great. They met my expectations 110 percent. It was a pleasure purchasing from Kia Lynchburg. I will be sure to tell my friends. percent. It was a pleasure purchasing from Kia Lynchburg. I will be sure to tell my friends. More