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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,259 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,259 reviews

December 16, 2022

It’s going to take some time to regain my trust after my latest experience. The saving grace for their service department is Jay Calderon. When Billy Fuccillo owned this dealership, almost all of the staff More

by jpd
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
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Dec 20, 2022 -

Kia of Port Charlotte responded

Thank you for your candid feedback. Although we have experienced change of ownership we have had and will continue to have the same leadership in place since 2016. Under that leadership we have always strived to treat our customers with the utmost respect and kindness. If you have dealt with anything other than that we do apologize. We hope we have the opportunity to show our commitment to you upon a future visit.

December 16, 2022

we asked for change oil with synthetic, tires rotation and asked to check a leak on the left back tire.... They chang oil only... nothing else!!!! More

by JINCHEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Steitz
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Dec 20, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your recent visit. It sounds like there was a miscommunication on our end and we apologize for that. Your comments are under review by our Service Manager, as we strive to provide excellent service to our customers. We look forward to resolving your issue and seeing you again.

December 16, 2022

I had to take the car in twice because it wasn’t fixed the first time. But so far so good after the second visit. More

by JOYCEAREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
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Dec 22, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your service experience. We apologize for the need to return to resolve the issue, but glad to hear everything worked out. We appreciate your business and look forward to seeing you upon a future visit.

Dec 22, 2022 -

JOYCEAREED responded

I will definitely return. I’ve only taken my car to another place once and that was Sam’s Club. I needed tires and they were having a sale. Other than that one time I’ve only taken it to the dealer for servicing, including oil changes. I purchased the car when I was living in Maryland and only took the car to dealers there. Then when I moved to Florida, I took it to the dealer here. This was the first time I had a problem and they made it good, so yes, I definitely will return.

December 16, 2022

Like the dealership but went in for oil change took 2 1/2 hrs. to get it done. Appt. at 11:30 didn’t get done until 2:00. Way too long!!! More

by Clwoods410
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Bolt
Report | Print
Dec 20, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your recent service visit. We apologize for not meeting expectations regarding wait time and appreciate you letting us know. Our Service Manager is reviewing with the team and we look forward to making your next visit a better one.

December 16, 2022

Very friendly, helpful and efficient in all aspects of the purchase. Good communication as well More

by KBOSCHE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa
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Dec 20, 2022 -

Kia of Port Charlotte responded

Thank you for your positive feedback regarding your recent purchasing experience with us. We appreciate you choosing us and hope you enjoy your vehicle!

December 16, 2022

This dealership was of top notch caliber, exceptionally placed in my area and cleaned spotless. More

by Jm050503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Bolt
Report | Print
Dec 26, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your top notch experience with us. We aim for exceptional customer service, so it's always good to know when we deliver. We appreciate you choosing us and hope you enjoy your new Kia!

December 15, 2022

The service department was fantastic. I had a nail in the tire they took me in with out an appointment and got me back on the road. More

by KJMANXXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
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Dec 19, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department. We're glad to hear you got back on the road quickly and safely and appreciate you choosing us. We look forward to seeing you upon a future visit.

Dec 20, 2022 -

KJMANXXX responded

Thank You for getting me back on the road

December 15, 2022

Process was quick able to get my car in quickly for oil change. Everyone worked efficiently to complete the work and get me on my way. More

by DJSULLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Report | Print
Dec 19, 2022 -

Kia of Port Charlotte responded

We appreciate you choosing us for your auto maintenance needs as well as taking the time to leave us your positive feedback. We look forward to seeing you upon a future visit.

December 15, 2022

Stephen was very helpful and did everything he said they would all employees should be like him More

by Crtrusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments and five star rating regarding your recent service visit. We are glad to hear Steven took great care of you and your vehicle. We look forward to seeing you again.

December 15, 2022

From walking into Kia, talking to the sales person through getting my car and picking it up, everything was done professionally, and in a timely fashion very satisfied More

by JLCAM5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Narana Johnson, Bill Shallow
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Dec 19, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our team. We are glad to hear we delivered on our mission to provide excellent customer service and appreciate you choosing us for the purchase of your new Kia. Enjoy!

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