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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,255 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,255 reviews

April 18, 2022

Initial greeter was friendly and professional. Jacob was terrific. Waiting area was comfortable, clean and wifi was really good. More

by KATHYI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Apr 19, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review regarding our Service Department

April 18, 2022

They were kind and efficient. I love this dealership. It is so nice to be treated kindly after the sale. More

by DEEDEE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The younger gentleman who greeted us was so friendly an kind.
Apr 19, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

April 18, 2022

Very pleased with the experience at the dealership, they found the perfect vehicle for me More

by LANUEVAFUSION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gomez, Anthony Mioduszewski
Apr 18, 2022 -

Kia of Port Charlotte responded

We are so glad to hear you found your perfect vehicle! Thank you for your five star review.

April 17, 2022

Stephen is the best! I know you guys are busy, but he makes me feel like my car and needs are the most important. Always so nice.. More

by pamelacivitillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

We are glad to hear you have had positive experiences with our Service Department!

Apr 18, 2022 -

pamelacivitillo responded

Steven, sorry I spelled his name wrong

April 17, 2022

Everyone was Very personable and hospitable! Steve Bruer was exceptional in dealing with me. I expressed what my interests were and he got me what I thought was a wonderful deal. He explained t More

by ROSEMARIEPASCUZZI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our team!

April 17, 2022

Even though the dealership is “Huge” the sales staff are very cordial. Our Sales Associate Lissset was professional and very knowledgeable of the operation of the Niro Hybrid that we purchased, to include More

by floridalawdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry - Manager, Lisset Elias
Apr 18, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with us. Enjoy your new Niro!

April 17, 2022

Friendly, courteous, professional service. Service app to check on status of service. Nice waiting area with vending and free coffee. Repairs completed in time estimated. More

by KEITHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department

April 17, 2022

Service is usually great. Yesterday when my husband took my car in for routine oil change they discovered a nail in my tire. Tried charging him $350 even though i had a warran More

by Jessica.pope09
Recommend Dealer
No
Employees Worked With
Vivian Molinero
Apr 18, 2022 -

Kia of Port Charlotte responded

Apologies for any miscommunication. We assure you we would not intentionally try to overcharge you for a service and we are glad to hear everything was resolved once the situation was clear.

April 17, 2022

Steve Bruer was amazing very professional and very informative on the different models of the kia brand expeseley on the 2023 Sportage I bought I would 100% recommend KIA of Port Charlotte everyone w More

by Sannanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steve in sales.

April 17, 2022

Initial service rep was not helpful with any questions I had. He was impatient and didn’t seem to know anything. Tiny Service took longer then anticipated. More

by VANESSABUETTNERLMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback, it is important to us to make improvements where we can and your review helps us do just that. We hope you will give us another chance to make your next experience with us exceptional!

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