Kia of Riverdale

Bad sales department My daughter went to Kia in riverdale. Wanted to trade in her car for another car. 1. The car is now In my name. I was suppose to be co-signer. I k My daughter went to Kia in riverdale. Wanted to trade in her car for another car. 1. The car is now In my name. I was suppose to be co-signer. I know this because She had to use my social to pay her car loan. 2. Her old finance company called and said she is two months late. She told them she turned car in on April 20th 3. No calls were made to the old finance company from Kia. And the other car is still in kias lot Furious. Do not Go to that location for anything I have been making calls to them for a return call and it’s been 2 weeks. No call from Danny the salesman or the sales manager Dominick. More

xxxxxxxx I was a Kia leaser for almost 4 years I had a 2016 serento was paying $399.99 with a xxxxty credit score. Went back because my lease was almost over s I was a Kia leaser for almost 4 years I had a 2016 serento was paying $399.99 with a xxxxty credit score. Went back because my lease was almost over so went back to get a new one with a better credit score. I was put in a smaller car with a higher payment wasn’t able to pick my yearly mileage, wasn’t able to pick 3 or 4 year plan to lease wasn’t able to pick if I wanted new plates. I will call the better business bureau becuase of some shady practices this will not go unnoticed. I never been so disappointed that Kia let this type of stuff happen to the consume. More

Manager Flat Out Stated I Really Don’t Care If I Sell You The Dealer on Route 23 is full of deception, flat out rudeness and shadiness. Please steer clear. They have folks give pricing from their “Internet Te The Dealer on Route 23 is full of deception, flat out rudeness and shadiness. Please steer clear. They have folks give pricing from their “Internet Team” in writing and then fail to honor what they have sent. I called one Manager Joey to discuss and he stated he would work on honoring the price. It’s been about 2 weeks with no answer. I spoke to the “Sales Manager” Dominic today and it was the best sales interaction I’ve ever experience (I say that sarcastically). His words and I quote “The Telluride sells itself. I made a deal for $16,000 yesterday and $11,000 the day before. I don’t mean to be direct but I could care less if I sell you a car.” That’s a great way to address a potential client who is trying to do business with your dealership. Since the motive is clear I could only imagine how other customers are treated. Once I told him I would be reporting this on Dealer Rater, he immediately hung up the phone on me. Great service Dominic. More

One in a million Kamille did everything she could have done to get me the deal I need to drive off the lot. The financial team was great also. I will be going bac Kamille did everything she could have done to get me the deal I need to drive off the lot. The financial team was great also. I will be going back for my suv upgrade More

Thank you Kia Wanted the Kia Telluride ever since I saw it no one was able to make something happen for me till I came to Kia route 23 thank you Danny and route 23 Wanted the Kia Telluride ever since I saw it no one was able to make something happen for me till I came to Kia route 23 thank you Danny and route 23 More

Tha k you route 23 Kia Thank you guys Danny and mo are grate they made everything easy and fast they got me and excellent deal rha k you guys see you soon Thank you guys Danny and mo are grate they made everything easy and fast they got me and excellent deal rha k you guys see you soon More

Used car purchase Very happy with the service that I received. Answered all my questions, listened to my needs and found me the perfect car. Would recommend to family a Very happy with the service that I received. Answered all my questions, listened to my needs and found me the perfect car. Would recommend to family and friends More

Deceptive Sales Practices False statements about the price. After looking at models and negotiating a bottom-line price, the total lease price was higher than what we agreed to False statements about the price. After looking at models and negotiating a bottom-line price, the total lease price was higher than what we agreed to for that vehicle. The salesperson added fees without telling me hoping that I will accept them without question. The salesperson and manager did not honor the original agreed-upon price. Financing fraud. When processing my lease application, the dishonest dealer claims that my credit score was too low to qualify for lower lease and tried to convince me to agree to unfavorable terms. More

Amazing Experience- Certified Pre Owned I came in to Kia route 23 to look at options and had no intention to buy that day. However, Danny took the time (many hours actually) to compare numer I came in to Kia route 23 to look at options and had no intention to buy that day. However, Danny took the time (many hours actually) to compare numerous cars on the lot, both new and pre-owned. I was one of those customers that had a million questions and admit I was slightly paranoid about buying a used car. I can’t think of one bad thing to say about the sale. I highly recommend Danny and the entire sales/service team at Kia route 23. More

Abdul & Emily were wonderful to work with I recently bought a new car from Kia - working with Abdul & Emily was an absolute pleasure! They were friendly, and not at all pushy - which I very mu I recently bought a new car from Kia - working with Abdul & Emily was an absolute pleasure! They were friendly, and not at all pushy - which I very much appreciated. Both Emily and Abdul worked with me to help me choose the best car @ the best value for me. Huge thank you to both of you! More