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Kia of Riverdale
Riverdale, NJ
731 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 731 reviews
July 04, 2018
Worst Dealer I have ever been to Sales guys are kids fresh from highschool..No knowledge or intrest in helping you..Sales managers are rude and have zero customer service skills..A bu Sales guys are kids fresh from highschool..No knowledge or intrest in helping you..Sales managers are rude and have zero customer service skills..A bunch of scams..Low ball advertise price of vehicles to get you to come in showroom..Then when you agree to sales price will come back with ridiculous dealer fees to make up the difference on the advertised sale price of car..Horrible dealer..Stay away at all cost..You will get scammed.. More
by Rolo
Employees Worked With
Sal Mayoraga, Jimmy Sanchez, Ashlee Delgado, Christopher Napolitano
June 28, 2018
Liars and cheats Wish I could give them zero stars as this is by far the worst dealership I have ever been to! My father is currently looking for a new car with good f Wish I could give them zero stars as this is by far the worst dealership I have ever been to! My father is currently looking for a new car with good fuel efficiency. We went to a few dealerships and checked some others online. One of the cars that my dad was interested in was the Kia Rio 5 door and this dealer gave us a good price. Spoke with them over the phone and set up an appointment. When we got there we waited a bit for a sales person who seemed completely disinterested in us. Then he said that they do not have the Kia Rio in this lot and that he was going to try to sell us the Kia Forte for a close price. We said that we were not interested in the Forte and wanted to test drive the Rio and discuss its price. The guy told us to wait and went somewhere else. After a few minutes we see him talking to some other customers. I went to speak to the person that I originally spoke with over the phone but she did not seem interested and called someone else over who also wanted to sell us the Forte and claimed they did not have the Rio. Then he said he would call us when they brought it in from that lot and walked away to some other customers. At that point I walked up to him and said not to bother as we would not be doing business with them anymore! These people are liars and cheats who simply don't care! They tell you they have the car you want only to try and sell you another and completely dismiss you if you don't want that one even though you had an appointment with them. More
by Minerva
Employees Worked With
Veronica
June 15, 2018
Easy Purchase Emily made this a more pleasant experience then I have had in the past! It was stress free and she was very helpful and personable! Emily made this a more pleasant experience then I have had in the past! It was stress free and she was very helpful and personable! More
by Laurie
Employees Worked With
Emily Cummings
June 05, 2018
Good Experience! Emily was a pleasure to work with. Professional and friendly! She even reached out to me after purchasing my Jeep Wrangler a week to make sure I was Emily was a pleasure to work with. Professional and friendly! She even reached out to me after purchasing my Jeep Wrangler a week to make sure I was happy. More
by Heather
Employees Worked With
Sal Mayoraga, Eddie Ramirez, Emily Cummings
June 04, 2018
Quick and Stress free I hate car shopping. I have been shopping around for a used truck for a few months and it has been painful. The whole "what do we have to do to make a I hate car shopping. I have been shopping around for a used truck for a few months and it has been painful. The whole "what do we have to do to make a deal today" line just shows me that all they want is the sale and they are not worried about you being comfortable with the sale. THIS WAS NOT THE EXPERIENCE AT RT 23 KIA, and Im guessing a large part of that was due to Emily Cummings. I came in looking at a used truck they had from a competing brand and although her knowledge of the truck was limited she answered every question i had and went out of her way to figure out some of the unfamiliar options on this vehicle. I was a little on the fence about the truck after the test drive but Emily wasn't rushed, she was very thorough and gave me time to be comfortable with the idea of buying this truck. She even bought be a slice of pizza because she it was getting late and she knew i was hungry. Its the little things like that which show you that she cares. I don't know about the rest of the sales staff but i would def recommend Emily Cummings if you are looking for a new vehicle. More
by mwood14
Employees Worked With
Ashlee Delgado, Emily Cummings
May 12, 2018
It was fast and easy I walked in they walked up to me the service was finaminal highly recommend would want everyone to shop here it’s amazing prices and very affordable I walked in they walked up to me the service was finaminal highly recommend would want everyone to shop here it’s amazing prices and very affordable More
by Yonatan
Employees Worked With
Emily Cummings
May 10, 2018
GO SEE EMILY, you won’t regret it. I am probably the biggest pain when it comes to car shopping because I always end up getting what I want. I have helped both friends and family buy an I am probably the biggest pain when it comes to car shopping because I always end up getting what I want. I have helped both friends and family buy and lease cars over the years because they know I get a great deal. I am always well researched and am ready to walk away if I don't get what I want. I finally met my match with Route 23 Kia because they bent over backwards to get me the exact car I wanted for a price that was better than any other dealer in the state. I liked Route 23 Kia from the start for two reasons. 1. They are a small dealership so I feel they appreciate their customers more than the big guys. 2. Emily Cummings Emily was my original contact at the dealership as she works in internet sales. She ended up being the person who got my wife and I back in the door to sign the deal. She is ethical and a very hard worker which are rare attributes in the car game. She also does something employees that no other car dealer did, listened. She listened to our concerns and we exchanged nearly 100 emails over the course of 3 weeks. She made sure to get the exact car I wanted down to the small details. I cannot recommend this dealership enough. Go see Emily and get yourself a great car at a fair price. More
by bjones13088
Employees Worked With
Emily Cummings
May 10, 2018
Go see Emily We recently had the pleasure of working with Emily to get our new car. Go see her because she is fair and friendly. She will go above and beyond for y We recently had the pleasure of working with Emily to get our new car. Go see her because she is fair and friendly. She will go above and beyond for your family as she did ours. . You WONT regret it More
by Rusty123
Employees Worked With
Emily Cummings
March 21, 2018
23 Kia new car researching Came into a new dealership with a neighbor that drives a Cadenza but had some less than ideal dealings with a Bergen County Kia dealer. He wanted to Came into a new dealership with a neighbor that drives a Cadenza but had some less than ideal dealings with a Bergen County Kia dealer. He wanted to return his leased vehicle in future, preplan plus consider some future options. Ashlee was great from onset, the early summer lease set-up or plan, the opportunities reviewed for another Kia and requesting the level of follow-up and how, that that he prefers. Overall a great plan and opportunity for his return to Route 23 and doing business before then also, for a future vehicle, service needs plus a good contact to deal with. Client: Steve from Lincoln Park More
by Steve from Lincoln Park
Employees Worked With
Ashlee Delgado
March 21, 2018
Great team. Tremendous patients from Miguel. Great management. Fair pricing. Management exihibite patients in negotiation on price as I can be tough in getting a Tremendous patients from Miguel. Great management. Fair pricing. Management exihibite patients in negotiation on price as I can be tough in getting a fair lease rate. More
by Gary Beckerman
Employees Worked With
Sal Mayoraga, Eddie Ramirez, Miguel Mercado
