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Kia of Round Rock - Service Center

Round Rock, TX

4.8
641 Reviews
Call Service Center (737) 270-8457

641 Reviews of Kia of Round Rock - Service Center

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April 06, 2022

I always have a great experience with Kia Round Rock. No only do they take care of my concerns but they also tell me when I don't need to spend my money. Great people work there. More

by CarolCharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought
Report | Print
Apr 19, 2022 -

Kia of Round Rock responded

Thanks for the recommendation and kind words, Carol!

April 04, 2022

Quick, friendly and professional. Mike Fought was great and made sure all my concerns were addressed. More

by Jamilevitela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fought
Report | Print
Apr 17, 2022 -

Kia of Round Rock responded

Thanks for the kind words and five stars!

April 02, 2022

I have been doing business with my dealership for 9 years and its been a great experience More

by s_martinez68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Apr 06, 2022 -

Kia of Round Rock responded

Thanks so much for your continued patronage! We're delighted to serve you and the Round Rock community!

April 01, 2022

Service was poor, long wait for what should’ve had taken less then 30 minutes, and workers drive customers vehicles as if their in their personal vehicles. More

by Km
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 04, 2022 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to speak with you about your last visit in detail. Please reach out to me at your earliest convenience at zacharybrown1@lithia.com. Thanks so much and I look forward to speaking with you soon. Zac Brown – Service Manager

April 01, 2022

Jamie is such an awesome service person and I have dealt with her for many years. Thank you always Jamie! More

by diannemflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Apr 07, 2022 -

Kia of Round Rock responded

Hello Dianne, we greatly appreciate the recommendation and recognition of Jamie in your five-star review! We look forward to serving you well into the future at Kia of Round Rock!

March 31, 2022

Arturo Silva was nice and curtious and kept me informed on everything.thank you Arturo More

by bowdown78660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Report | Print
Apr 04, 2022 -

Kia of Round Rock responded

Thank your for the five stars! We appreciate you recognizing Arturo, and look forward to seeing you again soon.

March 30, 2022

Electronic appointment options, knowledgeable service staff, car ready within the projected time allotted, and friendly. More

by O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Apr 04, 2022 -

Kia of Round Rock responded

Thanks so much for the valuable feedback and five stars!

March 27, 2022

Quedé muy satisfecha por que iba a un cambio de aceite y le encontraron otros detalles y me los arreglaron. Eso me hace sentir confiable en recomendar 😉👍 More

by Gloria Banuelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Report | Print
Apr 04, 2022 -

Kia of Round Rock responded

Gracias por las amables palabras. Estamos agradecidos de que haya elegido Kia of Round Rock para sus necesidades automotrices. ¡Espero volver a verte pronto!

March 25, 2022

Matt was very helpful and polite. I felt comfortable with their assessment of my vehicle and did not feel pressured to make extra purchases. More

by Kmbray07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Mar 27, 2022 -

Kia of Round Rock responded

Thanks so much for recognizing Matt in your kind review! We appreciate you choosing Kia of Round Rock and hope to see you again soon!

March 25, 2022

Very professional and courteous folks Matt was very helpful and easy to work with Made the whole experience better More

by hb.girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Mar 27, 2022 -

Kia of Round Rock responded

We're delighted to hear that the team at Kia of Round Rock was professional and courteous during your last visit - especially Matt. We appreciate your patronage and look forward to serving you again soon!

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