Kia of Round Rock - Service Center

Zach Brown was awesome. Other Kia dealerships told me that I would have to wait weeks/months just for my vehicle to be diagnosed but Zach heard and felt my exasperation and Other Kia dealerships told me that I would have to wait weeks/months just for my vehicle to be diagnosed but Zach heard and felt my exasperation and frustration and did all that he could to help me. He truly showed me that customer service is not dead and I am truly grateful that he was there to answer my calls and provide great service. Thanks Zach! More

Great service. Arturo was very professional as well as the other staff. I won't hesitate buying my third Kia. Arturo was very professional as well as the other staff. I won't hesitate buying my third Kia. More

My service technician is very professional. Pleased with the service she provided to me. Great job. Pleased with the service she provided to me. Great job. More

I brought my car in today for maintenance. Jamie was great at answering all my questions. My car was serviced promptly as well. Jamie was great at answering all my questions. My car was serviced promptly as well. More

Jaime Mace from the service department is the best. Her dedication and professionalism is second to none. I told her that we actually bought a new car from Kia because we knew that Jaime was still work Her dedication and professionalism is second to none. I told her that we actually bought a new car from Kia because we knew that Jaime was still working in the service department. I recommend to anyone that if your are looking for a service advisor look no further. Jaime Mace is your technician. More

Good communication skills attention to detail and clarity of repair needs. Kept us informed of timeline for completion of repair needs. Kept us informed of timeline for completion More

I had to visit due to a nail in tire. Arturo received me with exceptional service and was able to provide the maintenance service as well which helped to eliminate another visit. As such Arturo received me with exceptional service and was able to provide the maintenance service as well which helped to eliminate another visit. As such, I got my service completed while getting my tire addressed. More

Great dealership. The Service team and Management is top notch. Excellent service everytime I bring my vehicle in. The Service team and Management is top notch. Excellent service everytime I bring my vehicle in. More

Every time I spend time at Round Rock Kia I enjoy my stay. The people who work there are friendly, respectful and knowledgeable. stay. The people who work there are friendly, respectful and knowledgeable. More

Tory was attentive to keep us informed on progress. Service was prompt and efficient. Best service ever. Service was prompt and efficient. Best service ever. More