Kia of San Angelo

The dealership is very open and clean. There is a wonderful waiting area if you're getting service done and they also offer a ride service. There is a wonderful waiting area if you're getting service done and they also offer a ride service. More

This car company is dishonest. I have bought FOUR Kia vehicles and will never buy another. I bought an Optima for my 3rd vehicle and it was in the shop A LOT! They finally put a I have bought FOUR Kia vehicles and will never buy another. I bought an Optima for my 3rd vehicle and it was in the shop A LOT! They finally put a new engine in it. Found out later that there was a defect in the car and this was the last year they made them. When the K5 came out, I figured they had worked out all the bugs they had with Optima so I bought one. BIG MISTAKE! Just after warranty ended, it started hesitating and driving slow. Took to a local mechanic. Said a valve had blown and sprayed gas and water in my engine. Apparently, this was a foreboding of more to come. About 4 months later, I couldn’t get it to go over 60 mph. Took it to Kia this time. They told me it was battery. (Really?) They kept it a few more days and did “diagnostics” and finally called me to say that it had a faulty valve and caused the gas tank to swell. Did some research and found that this problem has been reported over TWO YEARS AGO! Several class action suits. They chose not to do a recall. Kia called me and said it would cost me over $3000 to fix it. I told them it should be their burden to pay for it. They knew of this and didn’t contact me. They refuse to pay. Went and got my car. Service guy said don’t drive it anymore cuz it is dangerous. ALL THE MORE REASON THEY SHOULD NOT CHARGE ME! They had pulled out my back seat to see the gas tank bulging, I guess, and didn’t put it back. The inside of the car had gas fumes so bad it was difficult to drive home. Wasn’t like that when I left it. They were “kind” enough not to charge me for the “diagnostics”. They knew xxxx well what was wrong. Took me 2 minutes on the internet to find it! More

I have always been treated with respect and courtesy, every time I visit KOSA. They get my truck in and out quickly, and the service is always done right. They inform me of any potential problems on the every time I visit KOSA. They get my truck in and out quickly, and the service is always done right. They inform me of any potential problems on the horizon, but are never pushy about selling me a service. More

I have no response from my seller regarding a case that has me puzzled about a purchase. has me puzzled about a purchase. More

Your staff is so professional, polite, and knowledgeable! Always a great experience! Thanks a lot! Always a great experience! Thanks a lot! More

I paid for a service and then after driving off I discovered KIA never did it. I went back and had to spend additional time there. While waiting, the tech was going back and forth from my car to anot discovered KIA never did it. I went back and had to spend additional time there. While waiting, the tech was going back and forth from my car to another. I had already had my vehicle there 5.5 hours and had to bring it back so it should have been a priority. Also, estimated time for pickup is always off. Additionally, I have had to make the follow up calls because I was waiting for a part to come in and although I was told I’d get a call when ready to schedule, no one called. More

Robert and the service staff at KOSA are amazing, we drive 90 miles just to have our vehicle serviced by their professional team. drive 90 miles just to have our vehicle serviced by their professional team. More

Great service! I called ahead a few days before the and the team worked with me to make sure I got the service done on my car I called ahead a few days before the and the team worked with me to make sure I got the service done on my car More

Service department got my car in at the appointed time and had the recall done in under an hour !!! and had the recall done in under an hour !!! More

Would not recommend the service department. ..Went in to get the car looked over ...told nothing wrong ...drove 1.5 hours and went to a tire place they found a split tire...called kia service th ..Went in to get the car looked over ...told nothing wrong ...drove 1.5 hours and went to a tire place they found a split tire...called kia service they advised they dont look at the tires but the receipt said they did...bad service, could have had an accident and been hurt...they wouldnt even return my call ... More