Kia of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
192 Reviews of Kia of Santa Fe
Quality service ! The gentleman at the service desk was great . I was very happy with the service provided. Very friendly and explained work done and needed. ! The gentleman at the service desk was great . I was very happy with the service provided. Very friendly and explained work done and needed. More
Quick and great customer service Kia of SF has great and friendly customer service. So efficiently. Very thorough. Highly recommended dealership not just for car service but for buy Kia of SF has great and friendly customer service. So efficiently. Very thorough. Highly recommended dealership not just for car service but for buying a vehicle. More
Excellent Dealership Walked in found the car I wanted no hassle, friendly staff, great customer service!!! You must stop and meet the team members at Santa Fe Kia. Thank y Walked in found the car I wanted no hassle, friendly staff, great customer service!!! You must stop and meet the team members at Santa Fe Kia. Thank you again for a great service. Eric Holmes More
Great experience with my oil change We dropped off my car for an oil change & tire rotation. Great price! We went for breakfast expecting completion in 45 minutes. 30 minutes later, we g We dropped off my car for an oil change & tire rotation. Great price! We went for breakfast expecting completion in 45 minutes. 30 minutes later, we got the call. My car was ready & washed. I am so impressed! More
Great experience The salesperson and finance manager were absolutely terrific. Professional. No pressure. Relaxed. Knowledgeable. I would definitely recommend Santa Fe The salesperson and finance manager were absolutely terrific. Professional. No pressure. Relaxed. Knowledgeable. I would definitely recommend Santa Fe Kia and will likely buy from them again. More
Good job The people that work are efficient, pleasant and honest after stressful experience with other dealerships this was a pleasure. Look forward to conti The people that work are efficient, pleasant and honest after stressful experience with other dealerships this was a pleasure. Look forward to continuing business with them More
2nd recall Everything was good but they didn't wash the outside of the vehicle. First time it happened. I am expecting the car to be washed has it stated when Everything was good but they didn't wash the outside of the vehicle. First time it happened. I am expecting the car to be washed has it stated when I purchased it. Thank you. R. Perez More
Awesome From the minute I walked in, they were there to fulfill my needs. I left shortly after in a new car beyond my expectations. Del is a great man and sal From the minute I walked in, they were there to fulfill my needs. I left shortly after in a new car beyond my expectations. Del is a great man and salesman. More
worst experience ever I found a car I really liked on your website. I came from Rio Rancho to see the car. When I showed up to your dealership, it was far from pleasant. No I found a car I really liked on your website. I came from Rio Rancho to see the car. When I showed up to your dealership, it was far from pleasant. Not one of your employees greeted us, until we told them we had an appointment. Once we asked to view the car, we also focused our attention on another and asked to view it as well. While we were doing this your "salesman" Joe, was in unknowledgable about almost every question we had. Looking past that, we asked to test drive the car. We liked it and wanted to make an offer. Which your site says we can do!! Almost immediately your so called "salesman" said no. When we tried to talk to him, he just talked over us and proceeded to ask is manager (which he probably didn't) he came back with a show of sorts saying there is nothing he can do. Can you please tell me why your website says make us an offer? If in fact the price is set in stone? Once we attempted to ask questions, Joe got very rude and defensive. When we asked what you took the car in for his response was angry saying "it doesn't matter what we took it in for!" I am so beyond displeased with this dealership and it's employees. I will never recommend your agency to anyone. If asked my thoughts I will tell them it was the worst attempt to.buy a car I've ever had. Maybe we would have bought the car if your salesman wasn't so unprofessional and rude. Your dealership lost money!!! We went to another dealership, found the same car, and bought it from one of the nicest people I have ever met. It's so disheartening that I wanted to buy this car from you, but would refuse to go back because of the service we received. In all levels this customer service was horrible. More
We recently leased a 2014 Kia Rio from Kia of Santa Fe. We were very pleased with the entire experience and all of the employees we interacted with. I would recomend this dealership highly. We were very pleased with the entire experience and all of the employees we interacted with. I would recomend this dealership highly. More