Kia of Vacaville - Service Center

I’ve always had excellent interactions with the service department at this location. Very friendly and helpful staff. department at this location. Very friendly and helpful staff. More

The service advisors were friendly, helpful and professional. Our car was ready just when predicted. Nice experience! professional. Our car was ready just when predicted. Nice experience! More

The gentleman at the desk was very nice and helpful. However, when I picked my car up they didn’t wash it well and there were stains left on car. I noticed a dent on my hood too. However, when I picked my car up they didn’t wash it well and there were stains left on car. I noticed a dent on my hood too. More

Quick in and out; however, they never wash my vehicle well. Horrible car wash job! well. Horrible car wash job! More

Friendly service that gets the job done no problems! They fixed all the recalls. And were great at keeping me informed. They fixed all the recalls. And were great at keeping me informed. More

Kia vacaville staff is always very professional and friendly and most of all very knowledgeable in their work. I would recommend anyone to go and experience the joy and confidence I have to there commi friendly and most of all very knowledgeable in their work. I would recommend anyone to go and experience the joy and confidence I have to there commitment to there customers . Keep up the great work! More

Jason, the Service Dept Representative was transparent and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. and timely with communication. My vehicle’s issue was resolved promptly and at no cost since it was a warrantied ailment. More

The representtative was great, he took care of my problem and even washed my car for me and even washed my car for me More

I had a wonderful experience at Kia of Vacaville, mainly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly due to the superb service provided by Ismael Ayala. He was upfront about how long the diagnostics would take and handled a vehicle recall by quickly ordering the necessary parts. Ismael also arranged for complimentary Lyft rides to and from the dealership, which was thoughtful. My car was ready and detailed in under three hours, and I spent barely five minutes on paperwork. Ismael's professionalism and commitment to making everything as smooth as possible really stood out. I highly recommend him for his dedication to customer care. More

Ismael was very nice and my service was done in a quick and timely manner. and timely manner. More