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Kia of Vacaville - Service Center

Vacaville, CA

4.6
129 Reviews

129 Reviews of Kia of Vacaville - Service Center

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October 12, 2024

Friendly & straightforward. Asked me about a possible upgrade. I told them what would work for me. Took a look at a few cars, they gave me the numbers, and they didn’t press me More

by Irwin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel, Jason, CC, & Genevieve
October 12, 2024

I live 48 miles from Vacaville Kia and would not go anywhere else! Excellent staff and great work! More

by capopi2011@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAUDEL.
October 11, 2024

Great customer service was very knowledgeable on my needs kept me informed in a timely matter. Communication was great. More

by onesourceauto707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Everyone there was very nice, helpful and even though they were understaffed that day they got my car done in a decent amount of time. Really nice they had someone take me home a s pick me up.Jason was s More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 09, 2024

Absolutely the best service. Jason was excellent and I feel went above and beyond. Rick ( manager) was so very accommodating as well. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Rick
October 09, 2024

They were very helpful with meeting my needs with my car. They also cleared up any confusion I had regarding the service process. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The mechanics are clueless was told nothing was wrong took elsewhere abs there was something weong More

by Lpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Pingul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
October 06, 2024

A bit frustrating for me. This is the second time a KIA recall has resulted in me visiting the dealership multiple times to get a fix More

by RaiderAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Clean service area with coffee and water. Free WiFi. Workers nice. And free car wash! I’ve been to nicer dealerships but this one is just fine! More

by mcoreo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I have been using Kia of Vacaville and they have always done everything to help me with my car!!! I would highly recommend them. Fabulous Customer Service!!! More

by charlotted707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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