Killeen Volkswagen

Fast and Easy Theo found us the car we ended up loving, and we had no payments for two months!! the whole process was easy, Once again ill recommend to all my frien Theo found us the car we ended up loving, and we had no payments for two months!! the whole process was easy, Once again ill recommend to all my friends and family. Thanks Lambert and Theo More

Sweet lady Me and my husband bought two cars from a salesperson at Volkswagen. We both were able to leave that same day with our vehicles. I bought a 2014 Ford F Me and my husband bought two cars from a salesperson at Volkswagen. We both were able to leave that same day with our vehicles. I bought a 2014 Ford Fiesta with a co- signer, my mom Ilka Perreira. She didn't rush me and she was very patient and everything went very smooth considering my co signer was not physically present. More

World Class Sales and Service! WOW!! Not a place that would have come to mind when you think of a car dealership! No wonder why they get business! I literally had the most amazing e WOW!! Not a place that would have come to mind when you think of a car dealership! No wonder why they get business! I literally had the most amazing experience for buying a car, AT THIS STORE. I found out about all the amazing deals they had for any car that matched your preference, the sales personnel were Super knowledgeable about their cars, and service recommendations. And even the finance department was helpful. The things I liked the most about this store was that they educated me on the cars , the sales process was fast and streamlined, but still at my own pace; I never felt rushed or pressured, one bit. And the finance department had everything out in the open, by showed me everything and explained everything. I never once had to feel like there were shady things going on behind the curtain. This is a very "new school" dealership. You can tell it's completely crafted around the customer 360 degrees. The service center is very knowledgeable and friendly which is how I originally found the place. I'm in the Army so I had just moved to Killeen Texas (Fort Hood) and I needed a service center for my VW Jetta. They helped me make sure I had everything I needed without spending extra money. And then a salesman by the name of Daniel Phinney came to educate me on the new Tiguan I wanted to get. This salesman Daniel and the finance manager Lambert are the sole reasons why I had such an exclusive experience at getting a car! My old car was appraised honorably as my trade, and my test drive on the new Tiguan was smooth and informative. I never felt like I had to haggle, I saw both my buying and leasing options which were fully in my control. I got hooked up with a great deal on a maintenance plan as well and knew about everything I was signing. No buyers remorse here. They provided food while I waited for my car to be ready for delivery. And I'm giving this review 5 stars because I know it's not just my experience! I have 2 friends who also went there and told me they had an amazing experience buying cars as well. They both bought used cars so I know the quality customer service worked both ways! I ended up getting two cars total from this place since I've been here! Im telling you, there's a lot of people in this town, a lot of dealerships too, I'm sure there's other good places out there but this is by far THE BEST. Don't settle, if you end up shopping somewhere else, then you played yourself. Hard! I will most definitely come back to get another car from these people, new or used! Automax Volkswagen is the spot. More

Awesome salesman Derek Chase worked tenaciously to get me the vehicle I wanted and continues to contact me to see about my satisfaction 10 months later. He is very kno Derek Chase worked tenaciously to get me the vehicle I wanted and continues to contact me to see about my satisfaction 10 months later. He is very knowledgeable about the vehicle and as he has learned about more some features he as shared them with me. More

Great experience I was very pleased with my salesman, Derek. He was very patient with me and enthusiastic about the product he represented which goes a long way in sa I was very pleased with my salesman, Derek. He was very patient with me and enthusiastic about the product he represented which goes a long way in sales. He was very knowledgeable and helped me tremendously when deciding on the right vehicle for me. I highly recommend him! More

Outstanding experience My experience with Stephanie Terry was outstanding! She has such a beautiful spirit! She is an awesome person! I originally came in only for an oil ch My experience with Stephanie Terry was outstanding! She has such a beautiful spirit! She is an awesome person! I originally came in only for an oil change, and left with another vehicle. I told her what I wanted and she didn't stop until I was satisfied. This was the best experience I have ever had at a dealership. Her customer service was impeccable! Thanks for everything! I found my new love, 2016 Chrysler Town & Country! More

First time I've ever felt like I got a fair deal on a car Josh (my salesperson) and George (the manager) worked with me every step of the way to get me a car that I've been interested in for the last 15 years Josh (my salesperson) and George (the manager) worked with me every step of the way to get me a car that I've been interested in for the last 15 years. Really love the car and had the first positive experience I've had in purchasing a car (ever). Thank you to George and Josh! More

Dealing made easy I saw the Jetta and wanted right outside so I took a picture of the VIN number. I came inside and ask for credit application filedl my credit applicat I saw the Jetta and wanted right outside so I took a picture of the VIN number. I came inside and ask for credit application filedl my credit application out with the sales manager Lambert Hodges and Tony did the paperwork while Derek deliver the car and showed me all the options. Special thanks to Bobby Bollinger for getting me approved. It was very painless. Mr. Garfield in service is already sold me on VW service. Thank you AutoMax for a free lunch and a great deal More

the best experience I've ever had buying a car the salesman listen to what I wanted in a vehicle ..Joshua and the sales team also found a way to get me out of my other vehicle ..work a deal that I the salesman listen to what I wanted in a vehicle ..Joshua and the sales team also found a way to get me out of my other vehicle ..work a deal that I was very pleased with.I have bought many cars in the Killeen area this is the first time I'm left feeling like I have got a fair and honest deal..I would recommend the team at the Volkswagen dealership to everyone ..thanks again sincerely John Hartsfield.. More

Impressed and Recommend I was very impressed at how fun and quick the process was of trading my car in. The team at Volkswagen was fantastic! They make you feel welcomed, wer I was very impressed at how fun and quick the process was of trading my car in. The team at Volkswagen was fantastic! They make you feel welcomed, were very informative, and I love my new car! I would recommend Automax Volkswagen to anyone looking for a great car buying experience! More