King Kia

I recently traded in my 2019 Honda Odyssey and purchased a new 2025 Kia Telluride S from this dealership. While I’m genuinely happy with the vehicle itself—the dealership experience left a lot to be desired a new 2025 Kia Telluride S from this dealership. While I’m genuinely happy with the vehicle itself—the dealership experience left a lot to be desired, and I feel obligated to share the details for anyone else considering doing business here. Let’s start with the positive: the Telluride S is an impressive SUV. The Panthera Metal exterior looks stunning in the sunlight—dark, refined, and a little aggressive in a good way. Inside, the white interior gives it a clean, open, almost luxury feel. The wireless charging is convenient, the technology is easy to use, and the cabin is roomy and well-designed for families. The ride quality is smooth and composed, and I’ve been enjoying driving it every day. If I were reviewing only the car, this would be a 5-star post. However, the process of buying it was long, stressful, and ultimately left me with serious regrets about how I was treated. From start to finish, the entire transaction took over six hours—far longer than what I would consider acceptable. There were long periods of unexplained waiting, and the experience felt more like a test of endurance than a customer-focused process. By the end, I was exhausted and mentally drained, which I now believe may have been part of the strategy to push through a less-than-fair deal. One of the biggest red flags was the salesperson’s dishonesty. He wasn't outright rude, but he was constantly vague, evasive, and at times clearly fibbing. When I asked direct questions about features or fees, he would sidestep or give half-answers. I was also told that certain features—like touchless/keyless entry—were included, only to later discover they were not part of the S trim. It’s frustrating and disappointing to be misled about basic features on a brand-new car, especially when you’re trusting a professional to guide you through a major purchase. The biggest source of frustration, however, was the trade-in process. The dealership offered me only $12,000 for my well-maintained 2019 Honda Odyssey. I had a feeling it was low, but after hours of negotiations, I was worn down and accepted it. A few days later, I saw the exact same vehicle on their lot being listed for over $21,000. That’s a markup of over $9,000. I understand dealerships need to make money, but that’s not profit—that’s taking advantage. It was a gut-punch and left me with a lingering sense that I had been taken for a ride. The lack of transparency in the valuation and negotiation process only made it worse. Even though the staff were generally polite, and the paperwork at the end went smoothly, I walked away feeling like I had been manipulated into a deal that heavily favored the dealership. I wish I had sold my vehicle privately or gone elsewhere. This wasn’t an experience built on trust or fairness—it was built on pushing a sale, maximizing profit, and wearing down the customer with time and misdirection. In the end, I’m very happy with my Telluride, but I would not return to this dealership or recommend it to others based on my experience. If you do shop here, do your homework beforehand, bring written estimates for your trade-in, ask direct questions—and if you feel like you're not getting a straight answer, don’t be afraid to walk away. I wish I had. More

1-Star Review for King Kia Gaithersburg I had a very disappointing and unprofessional experience with King Kia in Gaithersburg. I spent the entire week speaking with Paul about a Kia Forte I was serious disappointing and unprofessional experience with King Kia in Gaithersburg. I spent the entire week speaking with Paul about a Kia Forte I was seriously interested in purchasing. I waited all Saturday morning for the vehicle to finally pass inspection so I could come in to test drive and complete the purchase. Once the car was cleared, I called Paul and let him know I was on my way—he knew I was committed. When I was just 20 minutes away, he didn’t even have the courtesy to call me. Instead, he texted to say the vehicle had been sold by one of his associates. No heads-up, no apology, just a last-minute message after I had waited and planned my entire day around this. This was a complete waste of my time and incredibly frustrating. It’s clear there was a serious lack of communication and professionalism at this dealership. I expected better from a business that claims to value customer relationships. Beware if you’re considering buying from here—especially if you’re making a special trip. More

Max is a very cool salesman! This is what a person who loves his job should be like! This is the second car we have bought from him and we have never regretted it! Answered all o This is what a person who loves his job should be like! This is the second car we have bought from him and we have never regretted it! Answered all our questions, cleared all our doubts! Offered us the best price and we bought the car! Success and good luck! More

Wanted to buy kia soul. Sales representative Max Golenko was great, Finance was great, recommending King Kia over other dealerships any day Sales representative Max Golenko was great, Finance was great, recommending King Kia over other dealerships any day More

I didn’t purchase a vehicle from King Kia but Lana was awesome in getting me the information I requested and was very helpful during the entire process. I highly recommend them for their transparency. Bi awesome in getting me the information I requested and was very helpful during the entire process. I highly recommend them for their transparency. Big kudos to Lana. More

Very happy with the car buying experience. It is always a pleasure to work with professionals. I recommend Maks if you want to buy the best car! It is always a pleasure to work with professionals. I recommend Maks if you want to buy the best car! More

We went to look at a car we saw online that we were  interested in purchasing. Unfortunately, it had sold already. But fortunately for us, we were greeted by Max ( from Ukraine). He broke the bad news a interested in purchasing. Unfortunately, it had sold already. But fortunately for us, we were greeted by Max ( from Ukraine). He broke the bad news about the car being sold, but offered to assist us in finding a similar vehicle to the one we were interested in. We ended up looking at two other vehicles and drove our new vehicle home that day! Max answered all our questions and we didn’t feel any pressure or “hard sells”. Happy we made the drive to Kia! Thanks Max and King Kia More

I've worked with this dealership and specifically Max from King Kia , in purchasing used Kia Sorento. The way he handles his customers is nothing short of amazing. Customer service, timeliness, and his from King Kia , in purchasing used Kia Sorento. The way he handles his customers is nothing short of amazing. Customer service, timeliness, and his attention to detail are beyond superb. He worked up my trade-ins at exceptionally fair values, never pushed, always just put the data in front of me and would tell me "do this only if it looks good to you." Absolutely stellar! Highly recommended dealership and highly recommended sales rep. More

He helped me with getting my truck over the phone with ease as I live 3.5 hours away , truck was exactly as described at a amazing price . I would recommend this guy to anybody looking for a easy purchasi ease as I live 3.5 hours away , truck was exactly as described at a amazing price . I would recommend this guy to anybody looking for a easy purchasing process. More

Max was a gem to work with. It wasn't by chance I met him. I asked for him specifically beause of his prior reviews. And, as expected, he delivered consumate professionalism. We It wasn't by chance I met him. I asked for him specifically beause of his prior reviews. And, as expected, he delivered consumate professionalism. Well versed and personable, he guided me through the process, so within two hours I was a new Kia K4 Turbo owner. Max, to your continued, boundless success. More