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King O'Rourke Auto Group

Smithtown, NY

4.6
381 Reviews

756 Smithtown By Pass

Smithtown, NY

11787

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381 Reviews of King O'Rourke Auto Group

December 11, 2024

Was greeted at my car, didn’t have to wait to be helped. Was provided a vehicle so I didn’t need to wait. Great overall experience. More

by christopherbohland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Costa
Dec 13, 2024 -

King O'Rourke Auto Group responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2024

I have been working with Jackie for over 15 years and several purchases with friendly, personalized service from beginning to end. Thank you!!!! More

by gard10772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 13, 2024 -

King O'Rourke Auto Group responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2024

What can I say…. . entire deal was done in 20 minutes and on the delivery day we were in and out in 30 minutes!! Jackie is the best saleswoman I’ve encountered…. This More

by frankie1281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager was aces , Jackie Endres Laguerre
Dec 12, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Jackie is the best at her craft/ very helpful and knowledgeable. I highly recommend King o rouke and Jackie More

by Dsbeansie@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 08, 2024 -

King O'Rourke Auto Group responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

December 04, 2024

Jackie has been my sales consultant for many years, for personal and business vehicles. She is there for us even after the sale, a true professional. Always a pleasure working with Jackie. More

by Paulv3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 06, 2024 -

King O'Rourke Auto Group responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 26, 2024

Jackie was so friendly, professional and knowledgeable! It was a pleasure working with her. In the past, leasing a car was always very tiresome and stressful. Not so with Jackie! This leasing experience wa More

by Tmh1114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre, John DeFlumeri
Nov 28, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

Horrible car was there for a month and a half not happy with the outcome at all very poor experience More

by gerfo99z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2024 -

King O'Rourke Auto Group responded

Mr. Gerfo, Thanks for taking the time to speak with me. As explained, on the dealer level we did everything we could in getting your vehicle fixed. Parts delays are simply beyond our control. Regarding the issue with the rental car; all fines, tickets, violations incurred while renting a vehicle always are the responsibility of the renter. Hope to see you back at KOR for future services. It's always our goal for our customers to leave Completely Satisfied. Kevin Donaldson, Service Manager

Nov 21, 2024 -

King O'Rourke Auto Group responded

Mr. Gerfo, Thanks for taking the time to speak with me. As explained, on the dealer level we did everything we could in getting your vehicle fixed. Parts delays are simply beyond our control. Regarding the issue with the rental car; all fines, tickets, violations incurred while renting a vehicle always are the responsibility of the renter. Hope to see you back at KOR in the future. Kevin Donaldson, Service Manager

November 08, 2024

Very pleasant experience. Salesman John McCoy was friendly, relaxed and a pleasure to deal with. More

by CJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy
Nov 09, 2024 -

King O'Rourke Auto Group responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Very professional and very classy dealership. Everyone was pleasant and super helpful. I found my new favorite place to go car shopping! I will definitely be recommending to friends and family. More

by timbarone007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Parnis
Oct 26, 2024 -

King O'Rourke Auto Group responded

Thank you for your kind review; we are happy to pass along your comments to the team here at King O'Rourke Buick GMC, LLC! Thanks again for the recommendation, and have an amazing day!

October 21, 2024

As usual Jackie did a great job! After having her as my sales consultant for 17 years she makes the process simple and fast. If it were not for Jackie, I would probably shop around w More

by Dra0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Oct 25, 2024 -

King O'Rourke Auto Group responded

Thanks for highlighting Jackie who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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