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King Volkswagen
Gaithersburg, MD
132 Reviews
We are an elite Volkswagen dealer serving Bethesda, Rockville, and Germantown, Maryland. We have many new Volkswagen cars, and SUVs available to choose from at remarkable prices. Additionally, we have a nice variety of quality used vehicles to select from. Our top priority is to provide the best customer care for each guest visiting our showroom. Come by today and take advantage of the benefits of purchasing your next new or pre-owned vehicle from King Volkswagen. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 132 reviews
April 03, 2016
Great Experience! I recently purchased a '16 GTI from William Giakoumatos at King VW via the internet. I called late on a Tuesday evening (right before closing) and Wi I recently purchased a '16 GTI from William Giakoumatos at King VW via the internet. I called late on a Tuesday evening (right before closing) and William took the time to walk me through King VW's (very easy to understand) internet pricing approach. I knew the stock number and was very direct. William picked up on this and adjusted his sales approach and accommodated me with ease. I had called several other dealers, but William was the best to deal with. Many people didn't take me seriously, but William did and he got the sale. In addition many dealers didn't honor their internet pricing, but King VW did via a very simple and easy to understand pricing approach. Not only did I get the exact car I wanted, but I got it a great price too! I did the whole deal from remote. William was VERY responsive and addressed every concern / question I had effectively. I had a great experience. Kudos to William and King VW. More
by GTI Lover
Employees Worked With
William Giakoumatos
March 19, 2016
New Jetta I visited Kings VW today with the hope of buying a new car. Am a previous 2007 Passat owner. I test drove the 2016 Passat and the 2016 Jetta. Diako wa I visited Kings VW today with the hope of buying a new car. Am a previous 2007 Passat owner. I test drove the 2016 Passat and the 2016 Jetta. Diako was very knowledgeable about both cars. He did not pressure us. He was very nice person to work with. I recommend him very highly. My experience was very good. More
by JeannetteC
Employees Worked With
Diako Akhundzadeh
March 03, 2016
Blame game masters at this dealership The first and the last time I will trust this dealership collision center and service center. I had my car towed to their collision center to get it f The first and the last time I will trust this dealership collision center and service center. I had my car towed to their collision center to get it fix after my insurance suggested this place. I should've listened to my gut not to put my car here because my buddy had his car fix here a few months prior but got things stolen from his car and the dealership did not man up making thing right. I gave them my benefit of a doubt and had my car towed here. That was my mistake letting them tries to fix the car. 1) Bought replacement wheels with the wrong off set and tell me that it is my fault because my car is lowered. 2) Damaged my brand new jack rails and said it probably there before because their jacks come in from the side. Their tech probably drove the car over a ramp or bump and messed it up. 3) I asked to keep the damaged wheels, put one in the passenger seat with the dirty box on the seat. This show how much they care for my car. After a few follow up calls, eventually the person who work with me pass me off to my insurance. Thanks god, I have one of the best insurance adjuster and I thanks him for helping this entire time. More
by JungleG1337
February 08, 2016
Recommended Dealership We came to King to look at new Jettas. Diako was very knowledgable and helped us find a car that was right for us. He explained the different option We came to King to look at new Jettas. Diako was very knowledgable and helped us find a car that was right for us. He explained the different options and features very well. More
by Shopper0612
Employees Worked With
Diako Akhundzadeh
November 21, 2015
No Goodwill It is unfortunate to say that I trusted this company with my vehicle as years ago I had much better experiences but when you purchase a car then a yea It is unfortunate to say that I trusted this company with my vehicle as years ago I had much better experiences but when you purchase a car then a year later it starts having problems and the following year exhaust your extended warranty and you find yourself spending more than you owe yet they keep charging you for the same problem...the last time I repaired said vehicle against better judgment because I was told by others not to deal with King they won't fix the problem and guess what? Yup---epc + check engine...again Basically King okeydokied me and I kept paying for non existent repairs and now I have a dead car and a car note. I do have some good news. The service manager offered to pay $50 towards the tow (again) how many tows? How many diagnostic fees at varying charges from 99-500 (just to diagnose) before this company gets to the root of the problem and fix or compensate this car that they sold me in 2013. I have gone to the attorney general because o believe that this is a lemon and hope that the law will be on my side. Pray for us and good luck to those who have experienced what my family is now experiencing More
by Goodwill
Employees Worked With
November 11, 2015
salesman was very efficient and relaible I felt as I was at my home location is good , facilities are excellent . It was the car I was looking for . Everything was fine. I felt as I was at my home location is good , facilities are excellent . It was the car I was looking for . Everything was fine. More
by jetta
Employees Worked With
Diako Akhundzadeh
November 07, 2015
Excellent service after buying The dealer accommodated my second Tiguan and transfered the vehicle I wanted from another dealership. The service area is outstanding. My first brand The dealer accommodated my second Tiguan and transfered the vehicle I wanted from another dealership. The service area is outstanding. My first brand new Tiguan I purchased in 2011 from Russel Volkswagen had a defective transmission when purchased. When I had my vehicle repaired at Kings I never had an issue there forward. The service saved my confidence in Volkswagen and not returning the vehicle entirely. More
by Tiggy
October 27, 2015
buying a new car I was shying away from buying a car for ever, However I found a great deal on a new VW Passat on the website. From the time I contacted the dealershi I was shying away from buying a car for ever, However I found a great deal on a new VW Passat on the website. From the time I contacted the dealership till the time of purchase, I had a great experience. The staff from sale and finance were very friendly and helpful. I felt very good and was very happy with the experience. And I am intending to take the car there for its maintenance. More
by kmsh55
Employees Worked With
Other Employees :
Thimothy Nguyen, Kambiz Khadempour, Daniel Gore
October 15, 2015
Great dealership to work with Have been taking my VWs for service to this dealer for a number of years. They are easy to work with, explain repair work clearly and have reasonable Have been taking my VWs for service to this dealer for a number of years. They are easy to work with, explain repair work clearly and have reasonable pricing. They helped us in trading one of our vehicles after it began having issues and could not be repaired. More
by ly
Employees Worked With
October 15, 2015
Friendly and Honest Service Experience Vehicle diagnostic right on target. Inspection revealed additional minor maintenance items that will be needed in the future, no pressure to repair no Vehicle diagnostic right on target. Inspection revealed additional minor maintenance items that will be needed in the future, no pressure to repair now. Vehicle was ready before promise date. Fantastic customer service will keep me coming back. K. Smith More
by KSmith22
