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King Volkswagen
Gaithersburg, MD
134 Reviews
We are an elite Volkswagen dealer serving Bethesda, Rockville, and Germantown, Maryland. We have many new Volkswagen cars, and SUVs available to choose from at remarkable prices. Additionally, we have a nice variety of quality used vehicles to select from. Our top priority is to provide the best customer care for each guest visiting our showroom. Come by today and take advantage of the benefits of purchasing your next new or pre-owned vehicle from King Volkswagen. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 134 reviews
October 12, 2010
This is a great dealership to buy a car from. In late 2005, I was shopping around for a 2006 Jetta GLI, and had a lot of problems with dealers in Northern VA locating the exact car I wanted (black on bla 2005, I was shopping around for a 2006 Jetta GLI, and had a lot of problems with dealers in Northern VA locating the exact car I wanted (black on black, package 2, with a 6 speed manual)and for the right price. I heard about King VW and drove up to MD to see if they could help me out. I met with Rafi and he was willing to assist with my purchase. He not only located the exact car for me, but beat the price of Alexandria VA by several hundred, and gave me more on the trade in. It was a pleasant experience working with Rafi. He didn't waste my time. From start to finish it was very efficient. I've never experience this type of efficiency at any other dealership in this area. If I were looking for a new VW, I would happily go back to King VW. Unfortunately my next car won't be a VW product due to the excessive amount of problems I've had with this car. More
by hyundaielantra
Employees Worked With
Rafi
March 19, 2010
I leased my 2008 Jetta in early 2008 with the expectation that it would be a smooth 3 years. However I've has lackluster support from the service department. 8 months in the car developed a bad squeak from t that it would be a smooth 3 years. However I've has lackluster support from the service department. 8 months in the car developed a bad squeak from the rear brakes and a strange problem with the front passenger door. I took it for service and they "found nothing wrong". Then with less than 13000 miles on the car the rear brakes are gone and it will cost $400 to replace? $400 for $90 worth of parts and one hour labor? And my door problem still isn't fixed. No thanks. At least the people are friendly. More
by joesmokie
Employees Worked With
Unknown
October 22, 2007
Salesman was talking straight 'bs' the whole time. Advertised prices online are about $2000 cheaper than what they actually charge you. They make excuses for these extrapulated charges- for example th Advertised prices online are about $2000 cheaper than what they actually charge you. They make excuses for these extrapulated charges- for example they told us we had to pay an $850 'reconditioning fee' for the used car we were looking at when they hadn't even removed children's stickers from the interior console. They try to get you to come in with decent prices, but these turn out to be well over blue book msrp. Very unpleasant experience and a waste of time. More
by lcanary
Employees Worked With
salesman and manager
May 17, 2006
I shopped around for the best price to lease a 2006 Jetta and came to an agreement with the internet salesman after trading several emails. Since the haggling was basically completed, I thought that my trip and came to an agreement with the internet salesman after trading several emails. Since the haggling was basically completed, I thought that my trip to the dealer would basically be just filling out paperwork. I was wrong. The salesman threw a higher price than we had agreed on and tried to make excuses as to why he was no longer able to honor our agreed price. Long story short, I got the price that was agreed on after 2 hours of back and forth with the finance guy. More
by imprezzed555
