King Volkswagen

Terrible! Bought a bmw here and the NEXT day a major warning light went on! The next day!! I’m afraid they sold me a lemon. They won’t fix it and they didn’t t Bought a bmw here and the NEXT day a major warning light went on! The next day!! I’m afraid they sold me a lemon. They won’t fix it and they didn’t tell me to come back just “go to a dealer” maybe it’s under warrantee! They did. Say bring it in or they were sorry or they’d make it right. I spent tens of thousands of dollars here and the don’t care. Don’t go here they are criminals. Fraudulent! More

My experience with King Volkswagen has been terrible. I accompanied my mother to purchase a new car, and the salesperson aggressively convinced her to buy a package with free oil changes. She liked the o I accompanied my mother to purchase a new car, and the salesperson aggressively convinced her to buy a package with free oil changes. She liked the offer since it was similar to what she had on her previous vehicle. The first oil change went smoothly, but during the second, we were informed that the service could only be performed every 10,000 miles or six months. Before even reaching 10,000 miles, the oil pressure light came on, requiring an oil top-up. Clearly, the package is worthless if the car cannot make it to 10,000 miles without needing more oil. After the third oil change, the car's EPC light turned on. A mechanic friend discovered that oil was leaking everywhere and the dipstick showed no oil. King Volkswagen's service department offered no assistance. Beware of their pushy salespeople and incompetent service department. More

He had great costumer service, very informative, and supportive on helping you get the car you want. supportive on helping you get the car you want. More

Kevin is the guy to go to! ! He is kind, patient and detail oriented. He made this process easy - a must go to dealership!! Thank you Kevin and King Automotive!! ! He is kind, patient and detail oriented. He made this process easy - a must go to dealership!! Thank you Kevin and King Automotive!! More

The whole process was quick and efficient. Kevin was great! He had a great demeanor and was knowledgeable. Kevin was great! He had a great demeanor and was knowledgeable. More

Kevin was so easy to work with. We handled most things over email and was in and out once we arrived. We drove two hours for the lower prices this dealer was offering. Definitel We handled most things over email and was in and out once we arrived. We drove two hours for the lower prices this dealer was offering. Definitely recommend. More

So far my experience has been very positive. They are responsive. And not pushy. I have not yet bought a car from them. But that has nothing to do with them. I am just not ready to transact and They are responsive. And not pushy. I have not yet bought a car from them. But that has nothing to do with them. I am just not ready to transact and they respected that. More

Took our VW Tiguan in for service due to an engine light on and the auto-stop not properly functioning. King recommended a large variety of services and fixes. We opted only for a battery replacement. They on and the auto-stop not properly functioning. King recommended a large variety of services and fixes. We opted only for a battery replacement. They send an online link to confirm desired services and the quote for service. The initial diagnosis fee, the battery, additional service fees and taxes all came out to a grand total of $400, which I already thought was fairly expensive for a battery replacement but accepted and confirmed the quote for $400. I showed up to pick up the car, and was charged $700 for the battery replacement. I opened the link again to assess the charges and of course, it's to a live website, so it had all since been updated to reflect the $700 in charges. To operate like this as a business - have someone confirm a quote for $400 then charge $700 at the door - is beyond shady practice. They cannot possibly be considered an "elite" dealership if they do this type of thing to customers. They did complete the job, so I gave them the two stars. But a surprise $700 to replace and reassociate the battery seems asinine and disqualifying. It's a form of theft to do that to me on the spot for an additional $300. I will never seek service with them if out of pocket costs are associated with the service. Be careful when confirming quotes for service with King VW. More

We bought from them in 2020 and took delivery of a replacement for that Atlas in 2021. That was a good experience. However, we are now in the market for an EV and found dealers closer to me that had t replacement for that Atlas in 2021. That was a good experience. However, we are now in the market for an EV and found dealers closer to me that had the ID.4 which was one we were looking at. The closest dealer to me was selling at MSRP but because King worked a good deal with us before, we decided to give them a chance. They have several but are participating in taking advantage of people and marking up 8k over sticker. It's now in Tesla Model Y price range and more expensive than the Mach E AWD we are looking at. I will not support any dealer that does this and encourage all to do the same. They will need customers in the near future when sales are tight. They have lost a once satisfied customer. More

Best experience to buy new vw atlas cross sport SEL R line. Great people. Thank. line. Great people. Thank. More