King Volkswagen

I couldn't have asked for a better car buying experience! I was referred to King VW by a close friend and ended up traveling out of state to purchase my car there. I currently reside in PA, but Thomas made bu I was referred to King VW by a close friend and ended up traveling out of state to purchase my car there. I currently reside in PA, but Thomas made buying an out of state car such an easy experience. We handled all of the logistics over the phone so everything was handled before I made the 3 hour drive down to Maryland...no surprises. Thomas even found the exact make/model/color preferences that I wanted and promised he would have the car there for me. :) Thomas went above and beyond for me and I would highly recommend this dealership to anyone with their eyes set on a VW! More

Stay Away! Folks: This is my first review of a car dealership ever. I have purchased 5 new cars and 3 used cars in my 45 years of life so far. However, my exp Folks: This is my first review of a car dealership ever. I have purchased 5 new cars and 3 used cars in my 45 years of life so far. However, my experience with King was so unique that I am compelled to spend my precious time in service of the public. I will give objective facts and let you decide. I leased a Jetta SE Automatic 2017 model from here. I walked in with not a lot of research but just one of the internet price advertised in email. Turns out getting the advertised price is more difficult than getting your teeth pulled alive. To qualify for the advertised price, you have to be born a royalty in ten-ringed Saturn and have three hands and only a half eye :-) (well really speaking you need to be working for a very specific set of employers AND need to have a very specific trade-in which they will make money from AND need to select a very specific lowest of the low-end model AND be a recent college graduate). They will even show you a 'secret' spreadsheet with all kinds of numbers and discounts - only serving to justify the price they want to sell you at. In addition, they would want you to buy accessories and freight $800 always springs in last. I worked with Kambiz and later on Lev and Diako stepped in. To advertise over mass media to broad public a price that a very very minute fraction of public MIGHT qualify - is unethical business practice. I run a business myself so I know that this type of blatantly misleading advertising should earn them LESS business not more - over a period of time. I leased the vehicle including a protection plan which I was allowed to cancel within 60 days. I emailed them my cancellation and followed up by a phone message (Mr Chuck Muller in Finance Dept) within first 30 days. He said you will automatically receive credit in your finance account within a couple of weeks. In reality, it took me close to 25 MORE follow-ups including emails, un-replied phone calls, personal visits to dealerships and threats to get my money back after a good 5-6 months. He justified it by saying that he forgot to send the cancellation paperwork to VW credit and only remembered that after 3 months of my time-consuming follow-ups. A friend of mine got the exact same car for less money and less hassle from a straightforward dealer in Northern Virginia. My advice is before you get hooked into any advertised price, please do research over phone/email and get the net number before you walk in - this will save you a lot of time and grief. That is if you do end up going to this dealership. To prove this is a genuine review, I am willing to show my invoice from the transaction. Good luck in your car hunt! More

Great service and price Thank you Alan Soon !!! Excellent experience and great price , Alan answered all our questions very helpful and professional, finance department approval was fast and easy Excellent experience and great price , Alan answered all our questions very helpful and professional, finance department approval was fast and easy Will recommend Peter and Nora Brooklyn New York More

Alan Soon - Thank You Dealing with car dealers is generally an experience that most of us try and avoid. Alan was different. He was not pushy and more importantly he was h Dealing with car dealers is generally an experience that most of us try and avoid. Alan was different. He was not pushy and more importantly he was honest and very informative. I greatly appreciated this. Thank you for this positive experience and I hope that other Associates in your field take some notes from you. More

Strongly Recommend Diako and Alan for Their Awesome Services I strongly recommend King Volkswagen. Diako and Alan Soon are the best salesman. I was going to move to another state and only had one week to make th I strongly recommend King Volkswagen. Diako and Alan Soon are the best salesman. I was going to move to another state and only had one week to make the decision if buying a car in MD. I have touched base with more than 10 dealerships and only Diako gave me an amazing price directly instead of asking me to come in there first. The price is way much better than any other dealers in DC-MD-VA area. What’s more, there is no trick in the price quote (It is the real OTD Price). I had a very bad experience with one dealership in Rockville. They posted a very low price online; however, this price was considered all the debates, like military, recent graduate and others, which is impossible to get for one person. Well, Diako was sincere to offer me an unbelievable but reasonable price via phone. When I came in King Volkswagen dealership even at 8PM, Alan and Diako still waited for me and took me to test drive the vehicle. Alan was very helpful and accommodating, who assisted me to go through all the process. He was very patient to answer my every single question. I feel like both of Diako and Alan were personally interested in helping me with my purchase and they sincerely cared about my feeling. They are like friends and not just a “salesman”. Besides, when I was about to pick up my car two days later, Diako still came in the dealership to help me go through other paperwork, like out-of-state vehicle registration and tag even he was supposed to be off on that day. Alan was also very sweet to give me a comprehensive introduction of my new car. I was very much satisfied with my first car purchase experience and would like to recommend King Volkswagen, especially Diako and Alan to my friends! More

People friendly Our experience with King started and ended with Alan Soon. Friendly, honest and knowledgeable in the purchase of our 2017 Touareg. Every question wa Our experience with King started and ended with Alan Soon. Friendly, honest and knowledgeable in the purchase of our 2017 Touareg. Every question was answered or investigated for the correct answer if not known. Alan made my wife and I feel as if he was personally interested in helping us with our purchase and not just a "salesman". This has not always been our experience with other dealerships. Being out of state from King Alan helped relieve any uncertainties. I highly encourage you to call King and ask for Alan Soon. We were pleasantly pleased and satisfied. More

Great sales experience I visited King VW twice and worked both times with Nora Sokhon and Diako Akhundzadeh. The first time, I was looking at a GTI; Nora and Diako worked w I visited King VW twice and worked both times with Nora Sokhon and Diako Akhundzadeh. The first time, I was looking at a GTI; Nora and Diako worked with me on the price and then explained why they couldn’t go any lower. The second time, after reassessing, I called regarding a Golf R; they quoted me a great price on the phone, so I came in and got exactly that price – no surprises. In both cases, they were forthright and personable, and I wouldn’t hesitate to recommend them to others. More