I was literally destroyed here! 2 years ago, I came in to get financed. I was lied to and mislead all the way around. They took my lack of savvy as a sign of weakness and proceeded to take advantage of me. I told them my limits with monthly payments and the size of vehicle I needed based on my family size. They stated I was sold a 2011 Chrystler Town and Country, I was told the car had a few minor issues, but they were documented and they would fix them with no cost to me, needless to say that I was lied to again. The finance director Dominic told me I was approved for $350 payments, however a week later asked me to come back because he'd made a mistake, my payments would actually be $385, I reluctantly came back and signed additional paperwork. About 20 days later he called again with another blunder on his part, stating my rate was actually $420, so I said that was too much and he told me that I would have to return the vehicle. Because I had no other choices, I obliged, from that point the car was in and out of the shop, at one point being in the shop over 30 days. I had to drive a rental car on top of pay my car payments, the deductible for the repairs as well. I complained to the GM the floor manager to anyone who would listen. Also, when I purchased the car I was not given a new key, or even a back up key. So a few months later the key broke while I was out of town and I had to pay $300 to get a new one from a local locksmith, I was then told that the year of the car wasn't 2011 like I was quoted, but 2010! I was floored. I have been just driving this car and paying $420 monthly and literally struggling. So I reached out to a reputable dealership and they did some digging to find out that I was signed into a simple loan with the finance company by the dealership, whereas the finance company gets a huge percentage of interest paid first before anything is paid to the principal, for the last 24 months, I have paid close to 10K towards a car that was sold/financed at 15K. Of that 10K I have spend only $1400 has gone towards the principal. The car is literally falling a part and I don't know what to do, it is not bluebook valued at 2K and I am locked into a 72 months contract with a lemon and because I am so upside down no one will finance me. I am beyond hurt that human beings could do this to someone. I wish I could rate them at ZERO because they are scripted liars, and come to find out the team that organized this botch deal are no longer working there.