
Kings Dodge Chrysler Jeep
Cincinnati, OH
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Great service! Angie is great! The service at this dealership is ALWAYS great. Staff goes overboard to be helpful corteous and efficient. They get the job done right and on time The service at this dealership is ALWAYS great. Staff goes overboard to be helpful corteous and efficient. They get the job done right and on time Angie usually is my service agent in is just superb! More
Fantastic I had really great service and I was treated like family. I wasn't treated any different for buying a used car. I received friendly service through ou I had really great service and I was treated like family. I wasn't treated any different for buying a used car. I received friendly service through out my whole visit. More
2014 Jeep Had oil change and service on the vehicle and all went well. I have been a customer for a number of years and like the overall service I receive from Had oil change and service on the vehicle and all went well. I have been a customer for a number of years and like the overall service I receive from both the sales department and the service department. More
Oil Change - John & Scott were GREAT !!!!! See above , great service !!! Scott was very knowledgeable , and professional , and John did the Oil Change in a very efficient and complete See above , great service !!! Scott was very knowledgeable , and professional , and John did the Oil Change in a very efficient and complete manner !!!! Keep up the good work !!!! More
quote did not match actual cost When we called around for a quote on our car issue, we decided to stick with the Jeep dealership as they had the best quote. When we dropped the car When we called around for a quote on our car issue, we decided to stick with the Jeep dealership as they had the best quote. When we dropped the car off, the new quote was drastically different. We were originally told 4-5 hours labor, but actually it was 8-10 hours labor. This doubled our cost which in turn had us take away some of the work we were going to have done. We were extremely disappointed to not get all of our work done, and the fact that the work cost twice as much as it was supposed to cost. We were unable to go elsewhere as we scheduled during a time that we could be without the car. The company was not apologetic enough or offered to help with the cost. I am left with a car that still needs to be fixed but I am unable to afford it due to the double cost of the original fix. I feel as if they should have at least met us half way since they were responsible for the misquote. This was not done. My car still beeps at me all day long and it will not be fixed. The original quote would have allowed for the repair but their mistake is my loss. More
Free oil change Took my Jeep for my free oil change. Took less than an hour. While I was there they were able to order a part for my interior that was under warrant Took my Jeep for my free oil change. Took less than an hour. While I was there they were able to order a part for my interior that was under warranty. Everyone was very courteous. More
Great Experience - As Usual! Time for an oil change, had a part on the side mirror missing & issue with 2 USB ports. Dealt with all issues and kept me well informed. Everyone we Time for an oil change, had a part on the side mirror missing & issue with 2 USB ports. Dealt with all issues and kept me well informed. Everyone we have ever worked with has been FANTASTIC! From Leonard Harris - have purchased all 3 of our vehicles from, to the service team (Marvin is GREAT), to the shuttle drivers (Roy is such a joy) - this is why we will not shop & buy from anywhere else. More
Great experience It was a great experience in buying my new Jeep Grand Cherokee. We are very pleased with the new SUV. We had excellent customer service from the sal It was a great experience in buying my new Jeep Grand Cherokee. We are very pleased with the new SUV. We had excellent customer service from the salesman and business manager. They went the extra mile with all our questions and we were treated very well. More
Oil change and tire rotation You guys always take great care to provide outstanding service. Yesterday I got in before the holiday rush. Was in an out in a short time. I need b You guys always take great care to provide outstanding service. Yesterday I got in before the holiday rush. Was in an out in a short time. I need brakes but you are about $150 more then my local shop. More
Great Tune Up I took my 2013 Jeep Patriot in for its 60,000 check-up on 12/29/15. Service department processed me through very quickly and professionally, then prov I took my 2013 Jeep Patriot in for its 60,000 check-up on 12/29/15. Service department processed me through very quickly and professionally, then provided me shuttle transportation first to a local restaurant for breakfast, then home while waiting for my car to be serviced. The work on my Jeep was finished earlier than expected and I was offered another free shuttle to pick up my car. When I drove home that afternoon, it was very apparent that my car's performance was greatly improved. Seemed like brand new car again!!! I definitely recommend King's Jeep for the purchase of a new or used vehicle, and for service for as long as you own your Jeep. More