
Kings Dodge Chrysler Jeep
Cincinnati, OH
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rapid oil change I arrived for an oil change during a busy time and it was finished 30 minutes earlier than anticipated. The employee who helped me was friendly. I arrived for an oil change during a busy time and it was finished 30 minutes earlier than anticipated. The employee who helped me was friendly. More
satisfaction Manager Mark Pittman went out of his way to please us as did our salesman Bryan Cammett. Brandon Cohen also was very helpful. I would recommend them Manager Mark Pittman went out of his way to please us as did our salesman Bryan Cammett. Brandon Cohen also was very helpful. I would recommend them to friends and family. More
EASY PEASY Pulled the car in..gave her the keys..talked for a moment about problem. I went to the lounge for awhile, seems like maybe 45 minutes, she came and ga Pulled the car in..gave her the keys..talked for a moment about problem. I went to the lounge for awhile, seems like maybe 45 minutes, she came and gave me my keys and off I went! Everyone was very nice . EASY PEASY! More
Very satisfied We had been looking for a good,dependable car for a few weeks and found a great car and a great deal at Kings Dodge Chrysler Jeep in Cincinnati,Ohio.t We had been looking for a good,dependable car for a few weeks and found a great car and a great deal at Kings Dodge Chrysler Jeep in Cincinnati,Ohio.the sales rep.Leonard and Leisa worked very quick to get us in our " new to us " car and on our way home.we are once again very pleased with our purchase and would/ will recommend Kings Dodge Chrysler Jeep to family and friends.Thank you again. More
Service - Transmission Marvin and Chanel....Love them! Great attitudes, extremely friendly. Both go out of their way with scheduling to get me in when I need it. Very custom Marvin and Chanel....Love them! Great attitudes, extremely friendly. Both go out of their way with scheduling to get me in when I need it. Very customer focused, makes the entire experience pleasant. They Represent Chrysler/Dodge extremely well, You should be lucky to have them. They are committed to the customer and the experience. More
Recall Notice for the Computer. The service was great, very little waiting time. The reprogramming was done in a very timely manner and the Service Writer was very pleasant . Thank Y The service was great, very little waiting time. The reprogramming was done in a very timely manner and the Service Writer was very pleasant . Thank You. More
Liquid gurgling noise under the hood not taken care of I am very unhappy with the fact that I had to take my Jeep Grand Cherokee to the service department four times and spend over $1600 only to have the p I am very unhappy with the fact that I had to take my Jeep Grand Cherokee to the service department four times and spend over $1600 only to have the problem still existing. The initial diagnosis was not thorough. More
Great Services and help from Salesman I submitted a request on the Internet. Bryan Cammett called me right away with a low pressure phone call. My wife and I drove up that evening, met Br I submitted a request on the Internet. Bryan Cammett called me right away with a low pressure phone call. My wife and I drove up that evening, met Bryan and he was very helpful searching for a Jeep that best met my wife's requirements. The inventory in the Cincinnati area was surprisingly low, which made Bryan's job more difficult but we finally figured out they had one on their lot that was satisfactory. The process took longer than we had hoped but not longer than I expected. Bryan knew a lot about the Jeeps which was very helpful. We will return to Kings Chrysler Jeep when we have another Jeep, Dodge or Chrysler need. Thanks. More
2006 Jeep Commander sold with hidden issues ! DO NOT BUY FROM THIS DEALER! I bought a 2006 Jeep Commander I went to a Jeep dealer to buy a Jeep because I expect a little more than just buying fro DO NOT BUY FROM THIS DEALER! I bought a 2006 Jeep Commander I went to a Jeep dealer to buy a Jeep because I expect a little more than just buying from any "used car lot" I bought the Jeep in February 2 mths the lights interior and exterior flash on and off without warning which makes it interesting when driving at night. The door handle one day I went to get out of the car and it cracked as if it had been broken and fixed before. The BEST and my Favorite was riding down the road and a guy yells hey stop something fell off your truck. The spare tire underneath falls off in the middle of the road thank GOD no one was behind me it's a full size ready to mount tire that if I had been on the expressway driving at a high speed this could have done serious maybe fatal damage. The cable was frayed. When I asked if they inspected it I was told they just HIT it and if its tight they don't have a need to inspect further! REALLY!!!! They wanted to charge me $370 to fix it and said they would offer ad 30% discount!!! I looked the part up it's $170 and takes about 30 mins to fix if that! The electrical I was told they couldn't find anything even though I have video of the lights doing it they said we would not be able to locate the issue unless it was doing it. LIE! My boyfriend's cousin has a tool and was able to tell that there is a short in the light wiring. I HATE MY JEEP! I TELL EVERYONE NOT TO BUY FROM THIS DEALER and I know it's not going to cause them any financial stress but if I can stop 1 person and they can stop 1 and so on then I'll be happy with that! The very least they could do since I've only had the truck for 8 months is offer to fix everything at their cost. More
Jeep battery died Marvin was excellent informing me how to get my car towed to the dealership, and took care of me immediately. Great customer service. Got me in and ou Marvin was excellent informing me how to get my car towed to the dealership, and took care of me immediately. Great customer service. Got me in and out. More