
Kings Dodge Chrysler Jeep
Cincinnati, OH
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Just average Service associates do not try any harder to help/explain than the minimum. They are too busy to be able to care about the service they are providing. Service associates do not try any harder to help/explain than the minimum. They are too busy to be able to care about the service they are providing. If you are looking for a good feeling place, this is not it! But they will get the job done, it's just without a smile. More
Service I needed a oil and Filter change on my Wrangler plus tire rotation. I was promptly greeted and the check in was expedient. Service writer gave me an I needed a oil and Filter change on my Wrangler plus tire rotation. I was promptly greeted and the check in was expedient. Service writer gave me an estimate of time which they beat. Have never had a bad experience at Kings. More
repairs Needed third row seat on CHRYSLER minivan repaired, oil changed & tires rotated. Had another appointment. Work was done quickly. Made my other appoint Needed third row seat on CHRYSLER minivan repaired, oil changed & tires rotated. Had another appointment. Work was done quickly. Made my other appointment on time. Good job Chanel Elam & garage man!! More
Great Deal I couldn't be more pleased with Rich Zielke in his efforts in negotiating the purchase of my new Jeep Wrangler Sahara. Of all the vehicles I've purcha I couldn't be more pleased with Rich Zielke in his efforts in negotiating the purchase of my new Jeep Wrangler Sahara. Of all the vehicles I've purchased in the past 40 yrs, this was by far, the most pleasurable experience in my doing so. More
Used vehicle purchase Great experience purchasing a used car at Kings. Will look there first when we have to buy another car. The car was just as described, over the phone Great experience purchasing a used car at Kings. Will look there first when we have to buy another car. The car was just as described, over the phone, with Calvin. We were coming from No Ky and he personally checked the vehicle and described it before we drove over. It was spotless as described. When we picked it up, it was clean and shiny. My only complaint was Service didn't fill the gas up (1/4 tank) but Calvin will get us gas when we go back - not sure when we will get back yet though. More
Excellent service Very helpful. Went above and beyond to help us I would recommend this dealership to all my friends. Very nice and knowledgeable with all my questions. Very helpful. Went above and beyond to help us I would recommend this dealership to all my friends. Very nice and knowledgeable with all my questions. More
Prompt Scheduling, Excellent Customer Service Had to get my 2013 Dodge RAM for 3 recalls and an oil change. Only had to wait a week vs a month with other dealers near me. The Customer Service crew Had to get my 2013 Dodge RAM for 3 recalls and an oil change. Only had to wait a week vs a month with other dealers near me. The Customer Service crew there is outstanding, I was given a loaner, and everything was completed by early afternoon. More
sells used car with knowledge of problems On line they said 05 explorer actually it was 04 so the reviews I looked up was on the wrong year. When I showed up to test drive the car they said so On line they said 05 explorer actually it was 04 so the reviews I looked up was on the wrong year. When I showed up to test drive the car they said someone else was there to buy the ford so keep test drive short. I ask about putting on lift so I could check Mr. Harris told me of 12 point check list and how they make sure of the quality of the used cars. The transmission was slipping immediately when I inquired about help having it fixed they gave me reason to believe that they would help after over 30 days of run around they said sounded like I could get fixed cheaper on my own. I have the paper work showing the car was there long enough that they knew of problems and that listed a different year so I wouldn't know of the existing transmission problems for this year explorer. They will sell a lemon and lie to make sure you don't cancel your payment. More
Great service as usual! Great service, Checked me in and discussed my car's needs. I was not sure about the tire rotation, so service tech found info. All done quickly and ef Great service, Checked me in and discussed my car's needs. I was not sure about the tire rotation, so service tech found info. All done quickly and efficiently. Only place I take my Patriot for service! More
great Chanel always does a great job ! service has always good and promped I have had Chanel take carf of me from my first vist to latest vist due to her ki Chanel always does a great job ! service has always good and promped I have had Chanel take carf of me from my first vist to latest vist due to her kindess and will continue to work with HER. More