Kings Dodge Chrysler Jeep

Best experience ever This is the second time I have purchased a new car. This experience is by far the best yet. I called before I traveled 1 hour and 20 minutes away to m This is the second time I have purchased a new car. This experience is by far the best yet. I called before I traveled 1 hour and 20 minutes away to make sure the car was in their inventory. Gary was wonderful. He didn't treat me different or stupid because I am a woman. Gary answered all my questions over the phone without hesitation. I got to the dealership the car was sitting there ready for a test drive. During negations he was very knowledgeable and wanted the business for sure. He got the deal done for me with both of us compromising. Leisa is the bomb. I was so worried about the financing but she assured me things would be fine. She was right. Her experience and customer service is off the charts. I didn't have to do a thing but enjoy my new car. My loan, insurance, tags, and return appointment was taken care of. Literally, I had to do nothing. She was perfect. Both Gary and Leisa were such a pleasure to work with. Neither were pushy and both knew what they were talking about. Most of all, treated me with the utmost respect. I would definitely make the drive again and recommend that you too make the trip! Thanks for a wonderful experience, Tina Chaney More

very satisfactory i was very happy with the service it was done on time and the warranty was honored. I hope the new part performs as well as your staff i was very happy with the service it was done on time and the warranty was honored. I hope the new part performs as well as your staff More

Marvin takes care of his customers. I recently bought a 2013 Chrysler 200 Certified Used Car and was waiting for a second key. They were on backorder for a long time and when it finally I recently bought a 2013 Chrysler 200 Certified Used Car and was waiting for a second key. They were on backorder for a long time and when it finally came in I set up an appointment to have it programed and cut. Marvin not only took care of the key but noticed another service was due on the car and took care of that at the same time. Great service!!! More

Time consuming I needed a tire sensor and a new door handle. Angie Vencill was awesome! She worked with me, kept me informed, and went out of her way to satisfy me. I needed a tire sensor and a new door handle. Angie Vencill was awesome! She worked with me, kept me informed, and went out of her way to satisfy me. HOWEVER, it took 2 days to fix the door handle AND once it was fixed......it almost fell off when my husband tried to get out of the car because the handle wasn't screwed in properly! We had to take it back (extra trip) to get this fixed! There is no way this should have happened! This is their JOB! They need to do it properly and with excellence .......OR why go to the dealer to begin with!!!!!!! By the way - Chanel Elam is worthless!!! Angie handled everything! More

hi this is my review of the jeep dealershop the area you wait is very disappointing...dirty, no free anything to drink or munch on....seems small but I dread service calls there SLOW on paper the area you wait is very disappointing...dirty, no free anything to drink or munch on....seems small but I dread service calls there SLOW on paperwork... but I LOVED my sales rep leaonard ....or I would not have bought the jeep nor would I come back More

Marvin takes care of his customers! Happy to have Marvin Martin back at work. He always takes care of me and is great with customer service and makes sure I'm leaving with my jeep like i Happy to have Marvin Martin back at work. He always takes care of me and is great with customer service and makes sure I'm leaving with my jeep like if it was a brand new car. More

Surprise in store for my new Dart Had a tail light problem that was unknown to me - I have been going to Kings Dodge for over 20 years and they never stop surprising me with what they Had a tail light problem that was unknown to me - I have been going to Kings Dodge for over 20 years and they never stop surprising me with what they do - finding out what was wrong with my trail lighting was - an easy to fix problem they are ordering a new part to replace the light bar on the rear trunk lid aka bonnet in england - No cost to me Thank G - More

Easy to do business with So easy to do business with this dealership. Called and told them I was coming the next day. Got there and got in right away. Sat in the comfortable s So easy to do business with this dealership. Called and told them I was coming the next day. Got there and got in right away. Sat in the comfortable seating and read a bit then was informed my vehicle was ready. Fast efficient courteous service. Highly recommend them. More

Sirius radio/Frozen Touchscreen Radio/Air Control I was told that I would have 3 months of free sirius radio, however sirius radio wasn't even available on my car, not could it be installed. Needless I was told that I would have 3 months of free sirius radio, however sirius radio wasn't even available on my car, not could it be installed. Needless to say, they have not made many attempt to accommodate me or rectify the situation. My touchscreen radio/air control went out after a week of having the car. It took another entire week before they could get me in to fix it. Very frustrated about not being able to change air. More

Smooth Service Everything went smooth (as usual) with the oil change. You can't beat their 5 oil change special for about $80. I'll be back in 3000 miles. Everything went smooth (as usual) with the oil change. You can't beat their 5 oil change special for about $80. I'll be back in 3000 miles. More