Back

Kings Dodge Chrysler Jeep

Cincinnati, OH

4.2
1,325 Reviews
Contact Dealership

4486 Kings Water Dr

Cincinnati, OH

45249

Directions

By Type

Showing 1,325 reviews

August 26, 2015

Easiest buying experience ever! We have purchased many cars but this was our first time using Kings Dodge. We purchased a 2015 Ram 1500. We test drove the truck on Friday evening a More

by mram8710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Harris, Leisa Suedbeck
August 25, 2015

Great buying experience! Gary Warman and Mike Stain both did a great job. Very professional, very friendly. The only problem I had was that the extended warranty was not offer More

by tneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Warman, Benny Watson, Michael Stain
August 25, 2015

The Slow Death of Customer Service No one could tell me tentatively how long it would take to perform the service work on the recall. I was never given a straight answer. I was asked, " More

by brandonwitt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Pittman, Angie Vencill
Aug 27, 2015 -

Kings Dodge Chrysler Jeep responded

Dear Brandon, I am sorry for your poor experience. You are right that we are busy and a little overwhelmed. We are hiring more people. We will improve. We do take recalls seriously although we have also been overwhelmed by those. I believe they were just trying to be accommodating when they asked "when do you need it?". If you were leaving Monday for vacation, we would have made different arrangements than if you were in no hurry and coming in 2 weeks from now for an oil change.

August 25, 2015

It was a great experience Salesman was great! Did not push or pressure me into buying. Need to get scratch fixed, but other than that a great experience. Had truck in for ru More

by FAIR1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Jraisat, Michael Stain
August 25, 2015

They made it easy We recently purchased a wrangler 2014 for my 18 year old son from Kings jeep. After looking and dealing with several other local dealers and being fru More

by leahy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leisa Suedbeck
August 24, 2015

New truck It was a pleasure working with Calvin veasley he was very helpful with answering all of our questions and was very knowledgeable of everything to do w More

by b-dangelo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leisa Suedbeck, Calvin Veasley
August 24, 2015

Customer service Marvin and his crew always take good care of everything i need. Outstanding communication, on the spot quotes, updates when the vehicle is ready, c More

by doger122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Martin
August 24, 2015

Always fast and curtious The care and service I receive is always terrific. I usually get in and out in a timely manner. They are always done before the time quoted. More

by donnajshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pittman, Marvin Martin
August 24, 2015

Above and beyond Chanel went the extra mile to make everything was satisfactory. Above and beyond service was worth the 5 star rating, thank you, Chanel. I also at More

by dpoe1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Harris, Leisa Suedbeck, Chanel Elam
August 24, 2015

Oil Leak I had a 8:00 appointment and my car was not even taken back to be looked at till after 9. My other dealer always washed my car after service. This one More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
...
122
...