Kings Dodge Chrysler Jeep

What an awesome group of people. This is my second vehicle purchased at Kings. They make car buying enjoyable. Leonard is AWESOME! Not only professional, but very informative and This is my second vehicle purchased at Kings. They make car buying enjoyable. Leonard is AWESOME! Not only professional, but very informative and helpful. The service department is great as well. I fully intend to deal with Kings in the future. Great Job!!!! More

No repsonse and truth in advertising. Service team identified that my AC unit needed replaced, but I recently purchased the car with the AC Unit listed as working? I failed to get a respo Service team identified that my AC unit needed replaced, but I recently purchased the car with the AC Unit listed as working? I failed to get a response from 3 different inquiries to Sales as to what KJC would do to replace. More

Very Frustrating We purchased a Pro Master van.. We worked with two salesmen who were of no help. One was too busy and was in a hurry to get out on vacation, the sec We purchased a Pro Master van.. We worked with two salesmen who were of no help. One was too busy and was in a hurry to get out on vacation, the second one would never call us back. At the moment I cannot recall their names. I went to another dealership to try and buy the Promaster Van and was told Kings was the only dealership that could sell it to us in the Cincinnati area. I was put in touch with Jeff Carmichael, assistant sales manager, who put me in touch with Lennard Harris. Lennard is extremely professional. We put a deposit on a 2015 Promaster van on April 12th 2015 and were informed to not be in a hurry as it could take up to 8 weeks to receive the van. A few days after we signed the agreement we were called and told the van would not be a 2015 but it would be a 2016 model. It was to be the same price but no discussion of changes to what was ordered or when it would be delivered. The van was finally delivered August 4th 2015 almost four mounths after putting a deposit on the van. When it was apparent the van was not being produced, we started asking questions of the dealership. No one could tell us what the hold up was and indicated it was the Chrysler Corporation that was in control and they could not get anyone to tell them why. I called the customer complaint area of the Chrysler Corportation and spoke to a Liam. He came back and said there was nothing he could do. Based on information from his department, the 2015 van should never have been sold after March 2015. According to the dealership and Jeff Carmichael, Chrysler Corporation allowed for the order to be placed through their online system and said it was Chryslers fault. In addition to Jeff Carmichael, we worked with Mark Pittman who we were told is the general manager. He could only tell us where the van was in production but could not tell us when it would come in. We noted to Mr Pittman that it was very frustrating that we could not get the van in a timely fashion and no one seemed to know what the issue was and no one could have an impact on expiditing the delivery. We also shared with Mr Pittman that all the literature indicated swivel seats were available but were told Chrysler would not let Mr Harris order them. Mr Pittman did find out he could eventually get the swivel seats but the van would be pushed back in production and it would be an even longer wait of approximately 3 weeks. When it was asked if there was anything that Kings or Chrysler was willing to do to make up for all the delay. We were told there was nothing that could be done beyond maybe another $1,000 off the price of the van which we learned later the $1,000 was part of a standard program Chrysler had. What seemed like a cat and mouse game between Chrysler corporation and the Kings CJD dealership was not very comforting. There were no corporate officers available to speak with, either on the Chrysler corporation side or the Kings CJD side to expidite or make the sales process go more smoothly. It was a very frustrating experience with no concern how the customer felt or any attempt to make the transaction right. The one bright spot in the whole transaction was the professionalism of Mr. Leonard Harris. The only reason I would recommend this dealership would be because of the professionalism of Mr Leonard Harris. More

Great Experience - Thanks GARY WARMAN I truly had a very positive experience purchasing a new 2015 Jeep Wrangler Unlimited from Kings Jeep. I went in knowing what I wanted and all modific I truly had a very positive experience purchasing a new 2015 Jeep Wrangler Unlimited from Kings Jeep. I went in knowing what I wanted and all modifications I desired. A suitable jeep was located, transferred to Kings and modifications were made at a reasonable price. Salesman Gary Warman did an awesome job coordinating the sale of the Jeep and modifications. Service manager Aaron Plunkett was awesome in helping make the right decisions in modifications and Jim Meyer did an outstanding job performing various modifications. I would recommend Kings Jeep to anyone wanting a hassle free car purchase and assistance. Seek out Gary Warman - he is committed to making sure your needs are met and you get what you want at a reasonable price. Thank you! More

Great experience I had a great experience with Kings CJD. Calvin was great and he worked hard to make sure that I was taken care of. He even cleaned up the interior I had a great experience with Kings CJD. Calvin was great and he worked hard to make sure that I was taken care of. He even cleaned up the interior himself because the detailing guys missed several spots. He went above and beyond to ensure that I was happy with the car and my purchase! More

Kings CJD-Gary Warman We had a very positive expirience trading in our Jeep for a brand-new one. Everyone was curtious and helpful. Gary Warman, our salesman, called us pro We had a very positive expirience trading in our Jeep for a brand-new one. Everyone was curtious and helpful. Gary Warman, our salesman, called us promptly, and did all that he could to get us a fair price for our trade, and a good price on the new Jeep. Leisa Suedbeck did our financing, and was very knowledgeable and got all the paperwork done quickly. I would recommend this dealership when buying a vehicle. Thank you, Kings Dodge Chrysler Jeep! More

GW-Gary Wayman Do to some recent changes in my life I had to find a car I wanted, in my price range, and quick. Gary knew what my goal was and worked with me to ensu Do to some recent changes in my life I had to find a car I wanted, in my price range, and quick. Gary knew what my goal was and worked with me to ensure we got the deal done. He went way above my expectations. Gary has to be a huge asset to the company. I will definitely go back to Gary for any other cars needed in the future. More

Service after purchase Had great buying experience with Jordan and everyone involved. Three weeks after, I had to trade paint with a street sign or be leveled by a very larg Had great buying experience with Jordan and everyone involved. Three weeks after, I had to trade paint with a street sign or be leveled by a very large truck. Mirror broke and side scratched to xxxx. Happened two miles from dealer, so I went over there. They guys who helped with the purchase were very concerned and I could tell they are going to try and help us as much as possible with the repairs stage. It would not surprise me if these dudes took up a collection for my $500.00 deductible. My advice, if you are thinking about buying a car there, buy two! Thanks so much! Thomas Family More

That is has business is done! Jordan was forthright and friendly. Buying a car is tough, this was not. Jordan worked on an amenable deal with us on the phone, while doing great wor Jordan was forthright and friendly. Buying a car is tough, this was not. Jordan worked on an amenable deal with us on the phone, while doing great work researching, and then we had the car we wanted. If you go to Kings Jeep, find Jordan. More

Outstanding Sales Team and Service I just purchased a beautiful 2015 Dodge Challenger Scat Pack and was very impressed with my Saleman Rob Hass. He was very professional and straight fo I just purchased a beautiful 2015 Dodge Challenger Scat Pack and was very impressed with my Saleman Rob Hass. He was very professional and straight forward. We close the deal on my trade and purchase price without stress. The deal was very fair and I did research before I can in. Rob's follow up while I was waiting for the car to come in was outstanding and he even contacted me on his day off to answer a question. I should also mention the car was very nicely prepped. I also brought the Challenger I traded in for routine service a few months ago and was very impressed with the way I was treated and the communication. More