
Kings Dodge Chrysler Jeep
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Out fo Town Emergency I was traveling from Indy to Cincy when my check engine light came on and my DEF warning came on to tell me I had 100 Miles to go before reducing to 5 I was traveling from Indy to Cincy when my check engine light came on and my DEF warning came on to tell me I had 100 Miles to go before reducing to 5MPH. Kings was a mile from where I was heading and just under the 100 mile limit I had. I called ahead and told them my dilemma and they were ready for me. The problem was a recall, and even though they have normally had to get the part overnighted they drove to another dealer in town to get it and had me fixed and out the door by 2:00. Very grateful that I didn't have to rent a car or get a hotel. More
First visit This was my first visit to Kings Dodge. I bought my new Jeep in Oklahoma City along with the warranty. I was not sure what to do since this is my home This was my first visit to Kings Dodge. I bought my new Jeep in Oklahoma City along with the warranty. I was not sure what to do since this is my home. The people were very helpful and friendly. When they couldn't find my warranty in the Chrysler system they helped me locate and talk to the people who did. I'll definitely be back to Kings. More
Easy to deal with I decided on a whim to Lease a new jeep, talked to the dealer online made sure they had the one I wanted, I after verifying that info I stopped in and I decided on a whim to Lease a new jeep, talked to the dealer online made sure they had the one I wanted, I after verifying that info I stopped in and met Bob Cook and I'm glad I did. Bob has a down to earth no nonsense approach to selling and that is how I approach buying so we worked well together. He has explained everything to me before, during and we continue to talk after the sale. I would recommend Kings CJD and Bob Cook to anyone. More
Sales (Andrie) was awesome! Cashier was awful! Our salesman Andrie was awesome! If anyone wants to buy from Kings Dodge - I highly recommend him. The only issue was with the cashier at the end o Our salesman Andrie was awesome! If anyone wants to buy from Kings Dodge - I highly recommend him. The only issue was with the cashier at the end of the sale. I believe her name was Debbie. She showed the poorest level of customer service I have ever experienced service. We were ready to put 4000 down on the car, when we walked up she said I can't help you i'm on lunch (her attitude was so nasty the way she said it) and then walked off. She didn't attempt to find someone to help us. It took at least 20 mins or more before someone was able to help. She needs to find a new job! Debbie you almost lost your company money! If it wasn't for our salesman I would have left and went else where. Also some guy in service attempted (Scott?) to help us but ended up treating us like we were criminals. We asked to test drive the car while we waited on Andrie. The service guy wanted me to get full coverage on the car before I could test drive the car. I have never in my life heard of that. He needs to stay in his department or someone might need to let him know how things work. More
Excellent sales experience Rob Haas is an exceptional salesman. He provided us with all the information we requested and allowed us to make an informed decision. Rob meet all Rob Haas is an exceptional salesman. He provided us with all the information we requested and allowed us to make an informed decision. Rob meet all our expectations when dealing with Kings Jeep for the first time. We will be return customers. More
Perfect Craig Ditmer is great to work with. He has always gone out of his way to accommodate my needs in a very timely fashion. Thanks Craig! Craig Ditmer is great to work with. He has always gone out of his way to accommodate my needs in a very timely fashion. Thanks Craig! More
Long waits Monday at 2:30 is not the time to go in as they advertise an "express" center and it takes over 2 hours for an oil change. My time may be worth taking Monday at 2:30 is not the time to go in as they advertise an "express" center and it takes over 2 hours for an oil change. My time may be worth taking it to somewhere I have to pay for it rather than wait that long or do it myself, but when I bought the car there they acted like they were giving me a deal by throwing free oil changes in. Service guy was like I'll throw in a tire rotation next time you are in for your wait. We will see if they honor it in 6 months when I'm in next... More
Awesome service Bill was amazing and very helpful , this was a very smooth process and the team made buying a new car easy and painless. I was recommend this dealersh Bill was amazing and very helpful , this was a very smooth process and the team made buying a new car easy and painless. I was recommend this dealership to anyone looking to buy a new jeep. More
An enjoyable experience We recently purchased a new Grand Cherokee from Kings Dodge/Chrysler/Jeep. This was a big decision as we were very happy with the Wrangler Unlimited We recently purchased a new Grand Cherokee from Kings Dodge/Chrysler/Jeep. This was a big decision as we were very happy with the Wrangler Unlimited we were driving. We decided we wanted the luxury and comfort of the Grand Cherokee. Our salesperson was Mike Nolan and he couldn't have been more helpful. He didn't use any high pressure tactics and he was very patient with our questions. He was very knowledgeable about the Jeep products and we were very comfortable working with him. We settled on a 2017 Grand Cherokee Summit. Overall, it was a painless and pleasant experience! More
Customer Service Just want to say Craig Ditmer was very supportive of handling my 2015 Jeep wangler radiator, leakage and electronic issues... I appreciate his dedi Just want to say Craig Ditmer was very supportive of handling my 2015 Jeep wangler radiator, leakage and electronic issues... I appreciate his dedication and care. Mark More