Kings Dodge Chrysler Jeep

Terrible experience. Poor customer service. 0 stars Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall expe Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall experience was terrible. Curious to see if I get a response from this. Not an email or text but a phone call to explain why it was handled so poorly and why wasn't second recall addressed or explained. More

Job well done Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too c Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too come. More

A little confused Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for the services which were included in the purchase of the vehicle and they should have on file but requested me to produce paperwork to prove Not sure who assisted me in the end More

Oil change Your service technician,Stan James #76 didn't do his job all the way.He didn't top off all the fluid levels like he said he did.He was to busy running Your service technician,Stan James #76 didn't do his job all the way.He didn't top off all the fluid levels like he said he did.He was to busy running back and forth to the service manager telling him what needs to be done. I do all my own service work.I only come for my lifetime free oil changes. More

MORNING SPENT IN WAITING ROOM GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE HAD TO BEEN THERE 4 HOURS FOR MY VEHICLE TO GET NEW CLOCK SPRING. I ARRIVED AT 7:30 TO BE IN FRONT OF LINE. IF MECHANICS DONT ARRIVE UNTIL 8 WHY OPEN DOORS AT 7:30? NO RATING ABOVE FOR YES OR NO BECAUSE I HAVE HAD OTHER BAD SERVICE IN THE PAST NOT RELATED TO THIS VISIT. I HAVE HAD SOME GOOD SERVICE AS WELL. More

got the truck I always wanted I searched for my vehicle on line and found the one I wanted. I met Chad at the dealership, told him what I wanted and in less than 3 hours later I wa I searched for my vehicle on line and found the one I wanted. I met Chad at the dealership, told him what I wanted and in less than 3 hours later I was driving home my new truck! More

Great Salesman bad finance guy My wife and I recent just purchased a new car via Kings Dodge. We were very happy with the salesman Chad Johnson. He was very professional and took ve My wife and I recent just purchased a new car via Kings Dodge. We were very happy with the salesman Chad Johnson. He was very professional and took very good care of us through the whole process. We noticed he had a past award for employee of the year on his desk and we can for sure verify he was fantastic. The only complaint we have is the finance guy at the end. We do not see him on this list to choose from but we were told he is newer to the dealership. He was a nice guy but when it came time to sell us the warranty he was very pushy and when we declined an offer he would sign and get really mad at us. This happened several times and it eventually even made my wife mad and that is hard to do. We eventually got a warranty at the price we wanted but it was very unprofessional to act the way he did. I also asked him questions about the numbers and he spoke to me like I was stupid. More

nice experience This is a nice dealership and Chris is nice person who help me a lot! I bought a SRT, it is a beautiful car! Thank This is a nice dealership and Chris is nice person who help me a lot! I bought a SRT, it is a beautiful car! Thank More

Great service!!! Great service very knowledgeable good place to do business. I would recommend anyone to go to this dealer the auto mall has about 20 different dealers Great service very knowledgeable good place to do business. I would recommend anyone to go to this dealer the auto mall has about 20 different dealers. So u can compare different brands without traveling around town. More

First class dealership Had the pleasure to deal with both the sales and service departments. Everyone I was in contact with did an outstanding job exceeding my expectations. Had the pleasure to deal with both the sales and service departments. Everyone I was in contact with did an outstanding job exceeding my expectations. More