Kings Dodge Chrysler Jeep

Simple oil change makes you happy! It was a first time I've used Fastline Oil Change at Kings DCJ. I've been impressed that whole process takes less time then sometimes at Oil Express. It was a first time I've used Fastline Oil Change at Kings DCJ. I've been impressed that whole process takes less time then sometimes at Oil Express. More

Mr. Haas is an excellent salesman and has expert knowledge. Mr. Haas is an excellent salesman. He really does take the time to listen to what you want in a vehicle. He was more than willing to stay with us well Mr. Haas is an excellent salesman. He really does take the time to listen to what you want in a vehicle. He was more than willing to stay with us well past closing time in order to send us home with all the necessary knowledge needed for us to drive home with confidence in our truck. He did not try to persuade us into one that didn't match us just for a sale. He is also very knowledgeable about ALL the vehicles on the lot...not just RAM because we were considering a GMC as well. He was very patient with us while we compared all the choices. We were at the dealership for about 4 hrs checking out all options before deciding on our truck. He also was very patient throughout the financial process by staying past his shift to see us through our purchase. Mr Haas is a salesman that truly and sincerely cares about your purchase. So thankful that he was there to assist us in our purchase. More

Salesman- yes finance- no I bought a 2017 Jeep Cherokee limited from Mike Nolan. Mike was such a great salesman who was willing to listen to our wants/needs and produce the per I bought a 2017 Jeep Cherokee limited from Mike Nolan. Mike was such a great salesman who was willing to listen to our wants/needs and produce the perfect car! Aneese was the finance manager who completed all of our documentation. Aside from being pushy with warranty plans, Aneese was degrading, rude, and condescending throughout the entire time. Not only was the night that we bought the car horrible with Aneese, he called me 5 days later to inform me that he had me sign the wrong warranty paperwork and demanded that I return to the dealership "because it shouldn't be too difficult to make it." Aneese didn't offer to meet me or even bother asking if I could make it, he just assumed that I could. Aneese had us sign a certified pre owned vehicle warranty rather than a new car warranty. Aneese didn't even apologize for his mistake. Overall, Kings was super easy to work with but I would not recommend Aneese as your finance manager. More

Great experience!! Such a great experience buying at Kings Chrysler/Dodge/Jeep!! I absolutely dread buying cars but this was so pain-free. We will be back!! Thank you, R Such a great experience buying at Kings Chrysler/Dodge/Jeep!! I absolutely dread buying cars but this was so pain-free. We will be back!! Thank you, Rich, for an easy and enjoyable experience!! More

Great customer service. Needed a car that day and was given some great options in my price range. Also, got a great deal on the car I really wanted amoung other add-on's. I w Needed a car that day and was given some great options in my price range. Also, got a great deal on the car I really wanted amoung other add-on's. I would recommend this dealership to anyone looking for a great valued car, as well as the dealer Orion. He helped me a lot and sold me a great car. More

Excellent service team Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease fro Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease from this Jeep dealer again in another few months. More

Oil Change I was promised free oil changes when I purchased my Chrysler 300. Of course I though I would be given the run around. It was far from it! Excellent I was promised free oil changes when I purchased my Chrysler 300. Of course I though I would be given the run around. It was far from it! Excellent service and prompt timing! A plus work! More

Happy Customer Sherry Tarter is extremely friendly and easy to work with. She helped me get fair value on my trade in and exceptional pricing on my new Grand Cheroke Sherry Tarter is extremely friendly and easy to work with. She helped me get fair value on my trade in and exceptional pricing on my new Grand Cherokee. Happy customer and will return for future purchases. More

Pleased with experience Very simple straightforward purchase experience, low pressure selling and no pressure for add-ons. Handled paperwork quickly and efficiently. Overall Very simple straightforward purchase experience, low pressure selling and no pressure for add-ons. Handled paperwork quickly and efficiently. Overall, an excellent purchase experience. Done. More

Wasted time Showed up 30 minutes prior to scheduled appointment for a recall repair. The repair said 2 hours maybe a little more. No problem. But when almost 5 ho Showed up 30 minutes prior to scheduled appointment for a recall repair. The repair said 2 hours maybe a little more. No problem. But when almost 5 hours past of me waiting in the waiting room, xxx? I went to check on it. The only advisor that was there wasn't there when I got there. HE was nice and polite. No other service advisors or service manager could be found. The gentleman helped me locate my Jeep. Come to find out, it was finished hours ago, again, xxx? NO ONE came to let me know it was finished. I wasted 2 1/2 hours that I can't get back, I even missed a doctors appointment because NONE of your people ever cared enough to let me know mine was finished. This was the second time I wasn't notified when my Jeep was finished. First time was for my first free oil change. I had to go ask after 2 hours of waiting. I will never return to there for any service. I will not recommend anyone else to go there for service. The service department severely lacks in customer service. As for the ratings, the 5 stars that I left blank are due to the fact that I felt like rating wasn't high enough to be a poor. I had to give you a poor on the overall rating against my better judgment. The rating was less than poor. More