
Kings Dodge Chrysler Jeep
Cincinnati, OH
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electrical problem 2011 Caravan wouldn't start. Got an error message " no bus " I thought it would be an expensive fix. They diagnosed it, and it turned out to be a bad 2011 Caravan wouldn't start. Got an error message " no bus " I thought it would be an expensive fix. They diagnosed it, and it turned out to be a bad battery . They fit me into their schedule to get it done this week which was fantastic. Craig kept me informed about the progress. The cost was a lot less than I thought it would be. As always, they did a great job! More
Took my Jeep for recall work and they always break my car My Jeep had a recall. They took care of the recall part but managed to break another part on my car. This required them ordering the part they broke My Jeep had a recall. They took care of the recall part but managed to break another part on my car. This required them ordering the part they broke and my having to return two weeks later to fix that. They in turn broke something else during that repair which now requires another trip to repair. I finally had to take my vehicle to a local car repair person to fix otherwise my 4WD would not engage. I had to pay for this repair out of my pocket even though this dealership was responsible. I will NEVER go back to this dealership again for anything. More
Poor Service My car was kept for 3 days. Much too long. I would have liked to have been better accommodated. Better pick up and delivery, maybe. My car was kept for 3 days. Much too long. I would have liked to have been better accommodated. Better pick up and delivery, maybe. More
Chanel in service was helpful and accommodating. I was In for service. Service indicated my appt was the day before but Chanel went out of heresy to fit me in. Much appreciated. I was In for service. Service indicated my appt was the day before but Chanel went out of heresy to fit me in. Much appreciated. More
Caring staff who supported my purchase Kings Dodge staff showed true compassion during the process of purchasing my car and made me feel like it was the best decision! It's spacious for my Kings Dodge staff showed true compassion during the process of purchasing my car and made me feel like it was the best decision! It's spacious for my family and they love it as much as I do!! More
I had a great experience job well done Rich I gave this rating because everyone was friendly and they had a clean showroom. As soon as I arrived at the dealership Rich came out he was pleasant a I gave this rating because everyone was friendly and they had a clean showroom. As soon as I arrived at the dealership Rich came out he was pleasant and easy to talk to More
efficient, professional The service was effective , people (Scott) very professional. He set the right expectation and give me all the justifications I needed. So I took my d The service was effective , people (Scott) very professional. He set the right expectation and give me all the justifications I needed. So I took my decisions. More
Great Experiences Orion was awesome to work with. I travel for work and just stopped in to look at a Jeep. I have had several people admire my new vehicle. I have Orion was awesome to work with. I travel for work and just stopped in to look at a Jeep. I have had several people admire my new vehicle. I have told them to go to Kings Jeep and ask for Orion. Thanks again Orion!! More
Great Jim Fred Smith was our salesman, and he was very willing to work with us on obtaining and purchasing our vehicle. We were also pleased with the financ Jim Fred Smith was our salesman, and he was very willing to work with us on obtaining and purchasing our vehicle. We were also pleased with the financial arrangements. More
amazing made me feel like i was very important The salesman mr haas was very informative he catered to all my needs and budget needs got me a killer deal all over amazing experience i dont know why The salesman mr haas was very informative he catered to all my needs and budget needs got me a killer deal all over amazing experience i dont know why i waited so long to stop by this dealership 5 star customer service my next car will be definitely from this dealership and all my other friends and family cars well be to so be ready for the sale thanks More