Kings Dodge Chrysler Jeep

Great sales service From the moment I walked in I was treated with respect. No one pressured me in doing something that I didn't want to do. If I wanted time to think the From the moment I walked in I was treated with respect. No one pressured me in doing something that I didn't want to do. If I wanted time to think they didn't try to push for a purchase. Everyone that helped did a great job and if there was a problem then they fixed it fast. Overall a great experience. More

Very good, despite Jordan's unprofessionalism. Found car on website that we were interested in. Sent an inquiry. Received a response first thing the next day from Calvin. Spoke with Calvin numer Found car on website that we were interested in. Sent an inquiry. Received a response first thing the next day from Calvin. Spoke with Calvin numerous times answering questions promptly and courteously throughout the day. Travelled from Dayton same evening to see and drive the car. Most everyone very friendly speaking comments to us and smiling as it appeared everyone was expecting us. Calvin was very friendly and accommodating. As we were leaving the dealership for our test drive (with the moon roof open) Jordan barked "make it snappy". REALLY??? We are obviously very interested in buying this car tonight and have travelled here from Dayton and you want to make a comment like this? Obviously needs better customer service, leadership and sales training. Calvin apologized for this "manager's" behavior over and over. Ultimately we bought the car. Would have given this dealership an Excellent rating if it wasn't for Jordan's disrespectful comment to us, about us and a very poor representation of customer service. We did consider walking away and ordering a 2017 car from a dealer in Dayton, but, the car and Calvin's handling of an embarrassing situation made us comfortable to continue the purchase. More

Recalls handled quick and on time . Have owned two jeeps over the years. Whenever any major work needs to be performed Kings Jeep always gets the job done right the first time. Chanel Have owned two jeeps over the years. Whenever any major work needs to be performed Kings Jeep always gets the job done right the first time. Chanel Elam is a great service advisor also, with long history in Jeep service. More

Great Staff The staff was great. Very helpful. We were greeted immediately and all of our questions were answered right away. The vehicle was delivered ready to g The staff was great. Very helpful. We were greeted immediately and all of our questions were answered right away. The vehicle was delivered ready to go and we were given a thorough review if the car. More

Long trip coming up. Needed brake service immediately. I realized my brakes would not survey a long trip that I had to make. I tried to schedule service, but the earliest I could get in would have been a w I realized my brakes would not survey a long trip that I had to make. I tried to schedule service, but the earliest I could get in would have been a week too late. Craig Ditmer somehow found a way to fit me in. Thanks to Craig, and the great work I've always gotten there, it will be a successful trip. More

Unpleasant, combative, unbelievable, I recently had work done, so I wanted to speak to a manager to voice my concerns about the service I received. Marvin Martin's demeanor is always uni I recently had work done, so I wanted to speak to a manager to voice my concerns about the service I received. Marvin Martin's demeanor is always uninviting except for that particular day. Mr Randall was just as unpleasant and combative. More

Great service as always Everyone I have ever dealt wth in the service department has been really great to work with. They get me checked in and on my way with a rental so tha Everyone I have ever dealt wth in the service department has been really great to work with. They get me checked in and on my way with a rental so that they can solve my issues and I can get back to work! More

Great Visit Quick, Responsive, and Reasonable - and that was the service, not my car! :-) Good service as always. Waiting room is perfectly stocked to keep comfor Quick, Responsive, and Reasonable - and that was the service, not my car! :-) Good service as always. Waiting room is perfectly stocked to keep comfortable while waiting. Keep up the great work! More

New Chrysler 300 purchase We did not intend to purchase a car until the next day but the end of year incentives helped us make our decision to buy the Chrysler 300. The kings s We did not intend to purchase a car until the next day but the end of year incentives helped us make our decision to buy the Chrysler 300. The kings staff were helpful and efficient. I would definitely recommend More

Fast, experienced, very helpful I came in because the service light was on. It turned out my rear 4 wheel drive was locked. Your guys offered me a new one ($1200), &I used one for I came in because the service light was on. It turned out my rear 4 wheel drive was locked. Your guys offered me a new one ($1200), &I used one for much less. I chose the old one as I have a 2005 Cherokee & I don't offroad a lot. I also had questions about normal upkeep on a 4 wheel drive car, and wasn't sure if I had follow all the 10,000, 30,000, 100,000 check up parts/procedures, but was told you guys do that as well. 😊 More