Kings Dodge Chrysler Jeep

service I trust in the work they do and they are very courteous . to everyone. I have been with them several years and intent to stay with them as long as I g I trust in the work they do and they are very courteous . to everyone. I have been with them several years and intent to stay with them as long as I get the same service More

Great experience I live in Northern Kentucky. Kings price quote was far better than the two dealerships that I am closer to. It was a no Brainer to go to Kings. I live in Northern Kentucky. Kings price quote was far better than the two dealerships that I am closer to. It was a no Brainer to go to Kings. More

No service received! They were to do a recall on my jeep, a sun visor wiring recall. They had the jeep all morning and waited till mid-afternoon to call and tell me they They were to do a recall on my jeep, a sun visor wiring recall. They had the jeep all morning and waited till mid-afternoon to call and tell me they did not have the part!! Said no one told them they only had limited parts?! Unacceptable and irresponsible! More

We bought a Jeep 4 x 4 from Kings Dodge Chrysler Jeep We were very happy with the salesman and the price of the car.The entire purchase was painless. We are very happy with our new jeep. We were very happy with the salesman and the price of the car.The entire purchase was painless. We are very happy with our new jeep. More

very challenging process My experience at Kings DCJ was less than stellar. My sales person was fine, however the lack of communication was very difficult. I was doing a corp My experience at Kings DCJ was less than stellar. My sales person was fine, however the lack of communication was very difficult. I was doing a corporate lease, the company wasn't old enough so I had to personally co-sign, and then once I was ready to pick the Jeep up I almost wasn't able to due to the dealership/bank needing more info on my business. All paperwork had been completed several days in advance, I had been to the dealership twice already, and on my third visit I was just picking up the car. almost 3 hrs later, and after listening to the finance manager yell at my sales person, as well as at the bank lending officer while I was in his office, I was ready to leave without the vehicle. The tension while I was there was unexpected, and the experience was horrible. Final touch was not having any gas in the tank when I left the dealership, as well as no owners manual in the Jeep. These are minor compared to the lack of professionalism I experienced during the process. My wife had to leave as she was so uncomfortable. Leasing our first corporate vehicle, I thought it would be a fun experience. I need to lease 1-2 more in the next 6 months. I won't be doing so through Kings, and I've not yet made up my mind as to whether or not I'll be returning this one. I'm hoping this was a 'Murphy's Law' scenario, although I don't think it was. More

A very satisfied car buying experience I have Rich as the sales person at the dealer. He is very knowledgeable and patient, and he answers emails fast and never sends advertisement emails t I have Rich as the sales person at the dealer. He is very knowledgeable and patient, and he answers emails fast and never sends advertisement emails to me. And Jeff is also great when I did my financial work with him. A very satisfied experience! More

Very Friendly, fair, and helpful Everyone I spoke with at the Service Center was polite and helpful. Craig was very friendly and explained what would happen. That being said I have Everyone I spoke with at the Service Center was polite and helpful. Craig was very friendly and explained what would happen. That being said I have two concerns: 1) It was roughly half a day before I received any update to confirm what was wrong. This was a concern in that the distance isn't necessarily convenient so I needed to be able to plan accordingly. 2) There was an issue with my sliding door and it wasn't making the 'noise' every time. The mechanics found a toy in the track and thought that was it so nothing further was done. When I brought the car in, Craig indicated he'd witnessed the issue I was describing so it sounds like this occurs without a toy there too. A day after I got my car home it started having the same issue so now I'll have to bring it back up which isn't the most convenient thing. I guess I just wish that if it was a known issue that something more (if possible) would have been done or researched then to avoid more time spent from both parties in the future. All that being said, I've had a great experience dealing with the employees here and I'm happy to go back. More

Excellent Experience! I couldn't have had a better experience! They were professional, polite, patient and very knowledgeable. Any question that I had, they were able to an I couldn't have had a better experience! They were professional, polite, patient and very knowledgeable. Any question that I had, they were able to answer quickly. The battery on the new Dodge Dart I was purchasing was dead upon taking it for a test drive, so they installed a new battery before I drove it off the lot. More

Great Customer Service, Quick Purchase Haley Wolf was awesome. I saw a van I liked online and she immediately emailed me and we sat up an appointment on a Sunday. I was shocked theybwere ev Haley Wolf was awesome. I saw a van I liked online and she immediately emailed me and we sat up an appointment on a Sunday. I was shocked theybwere even open. Very shortly after we were signing paperwork and driving off with a new vehicle, on a Sunday evening. She was courteous of time, very easy to talk to and genuinely helpful. We would totally return to Kings again and we will recommend Haley to our friends. Thanks! We love our new van! More

Attitude and Impatience We purchased a used car at Kings Mazda that had a recall. The car was dropped off there and we were told it would take a day or two. Almost a week l We purchased a used car at Kings Mazda that had a recall. The car was dropped off there and we were told it would take a day or two. Almost a week later, after calling numerous times and getting disconnected and transferred to people who did not have a clue, we finally got the car back. The car had not been cleaned inside and the staff was impatient and not interested in helping us. We hope not to have to go back. More