
Kings Dodge Chrysler Jeep
Cincinnati, OH
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Maybe a notch above most The most important thing of all is I got a great deal on a nice used vehicle and that is what we want in the end. The car I chose, a fairly new Certi The most important thing of all is I got a great deal on a nice used vehicle and that is what we want in the end. The car I chose, a fairly new Certified Chrysler 300 was listed on Edmund's website where I was reviewing many different cars in general. This led me to Kings DCJ where I confirmed the availability and made initial contact with a salesperson and we then set an appointment time to inspect the car and perform a test drive. When we arrived, those in the showroom asked if we needed help and volunteered to find our salesman Mike for us and he was equally respectful and professional in his job. We decided to buy the car and did the paperwork but then had to wait for the financial guy and this is where the 5 star rating dropped to 4 stars. When we finally got into his office, we were ready to get the car and leave, but this guy started pushing extra add-on enhancement purchases and would not take no, in fact a half dozen nos for an answer. I suppose it was his job but I do not like a hard sales pitch like he was pushing. Eventually we came to an agreement about an extended warranty that I was comfortable with and we wrapped things up. Overall, the dealership was OK but it's the car / value that really matters. More
oil change and multi inspection check Excellent customer service, had my oil change done in now time. Multi point inspection was free. Went over my schedule check up and what I need to ge Excellent customer service, had my oil change done in now time. Multi point inspection was free. Went over my schedule check up and what I need to get done. very afforadable More
Easy, smooth transaction Brian Cammett was my sales person. Despite being very very busy, he handled my deal in a quick & professional manner. The finance manager was very fri Brian Cammett was my sales person. Despite being very very busy, he handled my deal in a quick & professional manner. The finance manager was very friendly and helpful. Finance guy was polite and did our paperwork quickly. My only disappointment was in the fact that they did not know much about the car I was interested in. To be fair, this is a Chrysler dealership and I bought a used Camaro. I think the clean up/detail crew could have done a slightly better job on the interior of the car. I say this because I used to work in cleanup/detail at a dealer years ago. Overall I give this dealer an A-. Good job and thanks again! More
Used car drama right car..right price....Rick was very helpful...with NO PRESSURE..Financial part was a bit slow. Overall experience was the best I have had. No on right car..right price....Rick was very helpful...with NO PRESSURE..Financial part was a bit slow. Overall experience was the best I have had. No one really enjoys the process of car buying, but here there was no pressure to " buy today"..and I liked that. More
Very friendly and low pressure I had the pleasure of dealing with Rich, and he was very laid back and friendly. The dealership was clean and nicely equipped with vehicles. Great s I had the pleasure of dealing with Rich, and he was very laid back and friendly. The dealership was clean and nicely equipped with vehicles. Great selection! More
Quick and efficient turn-around. We have always been impressed with the quality of service we receive, and the ease with which it is done. Since our last service, we have a handicapp We have always been impressed with the quality of service we receive, and the ease with which it is done. Since our last service, we have a handicapped member of the family, and care was even taken to park the car in a location closer and easier to access following service completion. Thank you for that and for a providing a clean, comfortable waiting area. More
A great experience buying my new Ram 1500 Kings made my Ram buying experience quick and easy. After finding what I was looking for on their easy to navigate website, I made an appointment f Kings made my Ram buying experience quick and easy. After finding what I was looking for on their easy to navigate website, I made an appointment for a test drive the next day. Upon showing up, I was greeted by Orion Mains, who pulled the truck around asked if I would like to take it out, and handed me the keys. When I got back, Orion asked if I had any questions, my only one being, "When can we start the paperwork?" It was already after 7:30pm, but Orion, and Ron, stayed late to complete my purchase. Neither rushed me through the process, and both took adequate time explaining to me my options and answered every question I had. I really appreciated that they stayed late, even though they did not have to. I have already recommended Kings to some of my friends because of how helpful and polite the staff was during the process. More
Service I have and will continue to patronize Kings CJD as service is always spot on and always get treated like a a friend rather than a customer I have and will continue to patronize Kings CJD as service is always spot on and always get treated like a a friend rather than a customer More
Wonderful overall experience, focusing on customer service Non pushy sales team. Aim to give you exactly what you want within the budget you give them. No hassle. Not your normal, back and forth Non pushy sales team. Aim to give you exactly what you want within the budget you give them. No hassle. Not your normal, back and forth More
A great day Was looking to buy a truck and had pre approved financing. Had been to another dealership and was blown off by staff. Kings staff worked to get me my Was looking to buy a truck and had pre approved financing. Had been to another dealership and was blown off by staff. Kings staff worked to get me my truck and were helpful and courtesy all the way. I'm a customer for life. More