
Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Multiple experiences Great service center and sales staff super helpful! Competent, knowledgable sales staff. The went out of their way to make our experience amazing. Thi Great service center and sales staff super helpful! Competent, knowledgable sales staff. The went out of their way to make our experience amazing. This is our second keep from Kings and it won't be our last. More
Vehicle repairs Craig Ditmer was very professional and gave excellent service. the service writer noticed I had two recall orders on vehicle that he took care of whil Craig Ditmer was very professional and gave excellent service. the service writer noticed I had two recall orders on vehicle that he took care of while the vehicle was in for service. More
car purchase salesman not too pushy but not real helpful or knowledgable about truck I was buying did not offer to show any other vehicles thank you salesman not too pushy but not real helpful or knowledgable about truck I was buying did not offer to show any other vehicles thank you More
Excellent Service Experience !! I took my Jeep in to have a new key cut an programmed. When checking in the Service Rep told me that there was also a new software update avaialble f I took my Jeep in to have a new key cut an programmed. When checking in the Service Rep told me that there was also a new software update avaialble for my Jeep that was covered under the warranty and that they could do that upgrade as well if I had another ten minutes (I was waiting for my vehicle) They cut and programmed and uploaded the new software and had me out of there very quickly ! Everyone was freindly, polite, and very helpful. More
Oil change First service experience with this dealership and found them to be knowledgeable, professional and prompt. While there I also purchased some parts and First service experience with this dealership and found them to be knowledgeable, professional and prompt. While there I also purchased some parts and received the same level of attentiveness and customer service. I would not have a problem recommending them. More
Adding remote start and bedrails to 2016 Dodge 2500 Diesel It is an 1.5 hour trip to this dealer for me. I decide to get the aftermarket items here, because I bought the vehicle here. I arrived at 7:30am for It is an 1.5 hour trip to this dealer for me. I decide to get the aftermarket items here, because I bought the vehicle here. I arrived at 7:30am for an 8am appointment. I was told the work would take about 4 hours and was provided a vehicle so I would not have to wait around the shop. I arrived back around noon and turned in the loaner vehicle and was told shorly there after that it would be another 1.5 hours. When my vehicle was finished, it was raining extremely hard and I was unable to survey the work completed. On the way home, I was able to stop and look at the bed rails and I was extremely disappointed in the work done. The bed rails are supposed to fit into a grommet that sits on top of the bed side. Both rails have part of the grommet rolled under the bed rail exposing the edge of the rail. I called the service department and will be bringing it back for repair next weekend. It is extremely disappointing to have to make the 1.5 hour trip back to the dealer and sit and wait again for the job to be fixed correctly. For the rates being charged (115/hour) the job should be done right the first time. My time is valuable also. More
VERY HAPPY!!! We bought our son his 1st car for college. It was a certified used purchase. The ( SPOT BUY ), which is right now, and takes a minute to complete the We bought our son his 1st car for college. It was a certified used purchase. The ( SPOT BUY ), which is right now, and takes a minute to complete the financing and so on. Over all it was painless. The staff is very nice and the selection is HUGE. We had a slow leak in a tire and call them on it. They said " Just bring it in and we will take care of it." So we did, and they fixed it at no charge. We are VERY HAPPY our son has a dependable car that should last well after college. More
Leonard Harris is very professional. He treaded me with respect and made the experience of leasing a new Jeep painless. I have a new 4x4 that I love and can afford. He treaded me with respect and made the experience of leasing a new Jeep painless. I have a new 4x4 that I love and can afford. More
Leonard Harris was exceptional in helping us decide. Leonard, since the first visit was very helpful and flexible in helping my wife and I decide on the Jeep we've been looking for. Leonard, since the first visit was very helpful and flexible in helping my wife and I decide on the Jeep we've been looking for. More
Professional in every respect! If you want to do business with a spotless business and the most professional business man in the automotive business--Leonard Harris--the go to Kings If you want to do business with a spotless business and the most professional business man in the automotive business--Leonard Harris--the go to Kings CDRJ. He is a very kind, generous, caring about about your wants and needs, means just what he says, and wears a beautiful suit and tie to match his personality. Go see him if you are looking to make a friend in the auto business; you have nothing to lose. More