
Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Great customer service !!! Chanel was great in helping me set up my appointments and keeping me up to date on the repair work. Thank you! !!! Chanel was great in helping me set up my appointments and keeping me up to date on the repair work. Thank you! More
New jeep Calvin was great agin (5th vehicle purchased from him in 4 years). We love the jeep and have referred 3 others to Calvin. Wish they had more vehicles Calvin was great agin (5th vehicle purchased from him in 4 years). We love the jeep and have referred 3 others to Calvin. Wish they had more vehicles on the lot More
dealer experience Lenard was receptive to my wants and needs about my new vehicle, finding just the correct vehicle for me. While Andy in finance was personable and p Lenard was receptive to my wants and needs about my new vehicle, finding just the correct vehicle for me. While Andy in finance was personable and pleasant to work with. the whole process took a very short amount of time. It was great More
always great Kings Dodge always makes the experience easy and enjoyable. From the initial episode of shopping to the purchase and then servicethey stand a head abo Kings Dodge always makes the experience easy and enjoyable. From the initial episode of shopping to the purchase and then servicethey stand a head above other dealerships. More
Great Service I had a very nice experience at the service center. I had great service from the employees. Everyone was super friendly. The staff was helpful and I w I had a very nice experience at the service center. I had great service from the employees. Everyone was super friendly. The staff was helpful and I was in and out. The waiting area was very clean. I got a great price for my service. More
Excellent care and service I dropped my car off in the morning had very quick service was treated very well by the knowledgeable staff who treated my issues with care and attent I dropped my car off in the morning had very quick service was treated very well by the knowledgeable staff who treated my issues with care and attention. More
Great place to buy a car! Everything went well. We got there a little late, but that was not a problem. Lenard was patientas as we continued to decide what we wanted. It wa Everything went well. We got there a little late, but that was not a problem. Lenard was patientas as we continued to decide what we wanted. It was narrowed down to 3 different vehicles. He answered questions but did not try to push us one way or another. He stayed over for us,and didn't mind at all. Great experience More
LOW PRESSURE SELL GETS US THE VEHICLE WE WANTED We thank the staff at Kings Dodge Chrysler Jeep for making our buying of a used vehicle one of the best experiences that we could have had. After hav We thank the staff at Kings Dodge Chrysler Jeep for making our buying of a used vehicle one of the best experiences that we could have had. After having a hard time locating the dealership, we are glad we located it. The vehicle we were interested on the INTERNET was want we came to see and get. HEATHER JAMIESON (name not below) but first rate and was amazing. She was friendly, knowledgeable, and did not pressure us in a sell of a vehicle that we did not want or could not afford. The sales manager, Jeff Bevis, was nice and did not hassle us to take the warranty that we did not want. And even when we found some issues after taking it off the lot there was no hassle or difficulty in getting it reconciled. Brandon Cohen, took care of us The vehicle was fixed by did not get their names but great, and detailed again by the detailing manager (sorry did not get his name) but very friendly, by in time it took us to eat lunch. AMAZING DEALERSHIP and will tell everyone we know of our experience. HIGHLY RECOMMEND HEATHER! More
Not customer friendly and expensive to repair my van I was ignored at the service desk when I entered the room. After getting my van "checked in", I went to the waiting room where there was no coffee o I was ignored at the service desk when I entered the room. After getting my van "checked in", I went to the waiting room where there was no coffee offered (or available?) and the TV monitor was on, but no functioning correctly. Sound from it would be obnoxiously loud one minute and then so quiet the next that it couldn't be heard. Employee from the dealership came by and asked about it, said he would try to find out who controlled it, but he never returned. I went home after learning my van would not be fixed until later in the day. When I returned, I paid the bill and the cashier told me to go to the side of the building where I would find my van. I walked all over the parking lots on the side of the building, but didn't find my van. I returned to see the cashier again and she said "try the front of the building, they sometimes park them there" - which is where I found it - after wasting a lot of time walking around trying to find it. The cashier was not friendly to me that I couldn't find my van. One repair made to my van was to replace the ignition key cylinder in the steering wheel housing. This is the 3rd time I've had to have this done on two or three of the Dodge Grand Caravan's I've owned. More
remote start issues Brought the Jeep in for issues with the remote start, but really I was impressed with Craig's Customer service. On top of being very courteous he wen Brought the Jeep in for issues with the remote start, but really I was impressed with Craig's Customer service. On top of being very courteous he went out of his way to located my extended warranty in my car for me (not an easy task, in my glove box) so I didn't have to make and extra trip in. The service department also finished my car earlier than expected which was great! More