
Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Wonderful customer service. The customer service was wonderful. Angie assessed my car quickly and got me a rental so I didn't have to wait around all day. I am very happy with The customer service was wonderful. Angie assessed my car quickly and got me a rental so I didn't have to wait around all day. I am very happy with my experience. More
Brought in for Oil Change and usual check that is performed When I got back in my care after service, I noticed a funny smell when ac kicked on. I went back in and asked if they checked my air filter. I was t When I got back in my care after service, I noticed a funny smell when ac kicked on. I went back in and asked if they checked my air filter. I was told they should have, however they came out to parking lot and rechecked. the filter was filthy, they replaced and I paid. I then went back and asked if I needed a tire rotation, they looked up and said that I hadn't had a rotation since 25,000 miles ago and that I would need to schedule that service with a balancing, otherwise I would hear vibration in tires. I then asked if I was due for a tune -up and he said yes. I have now scheduled these items for July 5. Although friendly, I question if they are really doing the full check on my vehicle when I bring it in, and why they do not let you know when items are due to be serviced???? This is the only place I go for servicing and I don't understand why they are not more helpful in helping me keep my car maintained and costs down. More
Fast friendly and efficient I was in and out in a short time ,the service advisor was helpful and explained everything. However I noticed after I left that there was no date fo I was in and out in a short time ,the service advisor was helpful and explained everything. However I noticed after I left that there was no date for my next service only miles More
Polite and efficient Jordan was very helpful with what we were looking for. He helped us to get a price that we could work with. Thank you for a pleasant experience! Jordan was very helpful with what we were looking for. He helped us to get a price that we could work with. Thank you for a pleasant experience! More
Outstanding The staff was very helpful and knowledge about the vehicle did wonderful work the service representative was very friendly would just talk if they had The staff was very helpful and knowledge about the vehicle did wonderful work the service representative was very friendly would just talk if they had time overall great experience More
recent purchase/lease great experience, honest communication, would definitely return visit and tell friends to go, great car collection as well, felt easy to buy a car we great experience, honest communication, would definitely return visit and tell friends to go, great car collection as well, felt easy to buy a car we liked More
PATRIOT SERVICE Overall good experience Quick in and quick out on both trips---no unnecessary waiting around Angie was professional and efficient. I will be back Overall good experience Quick in and quick out on both trips---no unnecessary waiting around Angie was professional and efficient. I will be back for my next service More
Orion was excellent and quite polite i had the chance to buy a used 2014 toyota corolla from your dealership, I was lucky to be assisted by a sales guy called Orion, he was quite helpful i had the chance to buy a used 2014 toyota corolla from your dealership, I was lucky to be assisted by a sales guy called Orion, he was quite helpful in assisting me purchase the car, great guy, not pushy and honestly someone i would definitely recommend to a family or friend whenever they need a car, I am only writing this review because out of the lot Orion helped me the most, great guy and thanks I really like my car More
Town & Country side mirror blind spot indicator. Great Customer Experience. Fast, friendly, and quick. Washed vehicle after service. Very detailed and thorough in identifying the problem. Chanel Great Customer Experience. Fast, friendly, and quick. Washed vehicle after service. Very detailed and thorough in identifying the problem. Chanel is awesome! More
Great Service I had brought my car into this dealership this time for an oil change because previously they were the only dealer who was able to complete a recall f I had brought my car into this dealership this time for an oil change because previously they were the only dealer who was able to complete a recall for my ignition key module. Two other dealers told me that no parts were available and to come back in a year or so. My experience here has been very comforting in that they seem to care about the customer and auto. The service was excellent and I didn't have to wait long. I intend to come here for future service on my Town & Country. More