Kings Dodge Chrysler Jeep

My New Jeep Renegade Very friendly, Haley Wolf was very knowledgeable regarding Jeeps. Very enjoyable vehicle to drive. Highly recommend this dealer for buying ANY vehic Very friendly, Haley Wolf was very knowledgeable regarding Jeeps. Very enjoyable vehicle to drive. Highly recommend this dealer for buying ANY vehicle. Great location too! More

Fantastic My service agent was one of the best. Very helpful and nice. I really loved my experience. Craig also put my front license plate on for me. I want t My service agent was one of the best. Very helpful and nice. I really loved my experience. Craig also put my front license plate on for me. I want to personally thank him. More

Unknown "shimmy" while operating automobile Quick unscheduled service. While driving my car, I experienced unknown vibrations that caused an uniidentified shimmy. The immediate problem turned o Quick unscheduled service. While driving my car, I experienced unknown vibrations that caused an uniidentified shimmy. The immediate problem turned out to be front tires. Marvin Martin did an excellent job explaining the problem which prompted me to buy two new tires which also provided a comfort zone. More

Greatest dealership and service Great service, expedient and thorough, convenience and courteous personnel. The accommodations and waiting area is very nice and clean. Overall a grea Great service, expedient and thorough, convenience and courteous personnel. The accommodations and waiting area is very nice and clean. Overall a great experience. Please continue your best. More

service as promised friendly professional service department, all work was to my satisfaction with no problems , I arrived early to my scheduled appointment and was In a friendly professional service department, all work was to my satisfaction with no problems , I arrived early to my scheduled appointment and was In and out quickly as promised More

Service on recalled cylinder head I was VERY pleased with the quick turn around time in replacing a "bulletin" item on my 2012 Jeep Wrangler Sport. I was not quiet at pleased at the w I was VERY pleased with the quick turn around time in replacing a "bulletin" item on my 2012 Jeep Wrangler Sport. I was not quiet at pleased at the way I found certain parts left on my motor as a whole. The bolts to the thermostat were only loosely hand tightened (so much I could use my fingers to bring them out. Not good on such an important component of my engine). Truthfully, if the hourly rate was not so high, I'd bring my Jeep back for every little issue I've ever had but I cannot afford an hourly rate that is above $80 an hour. And when I can find parts that are more than three times LESS than what Chrysler chooses to charge - it is a bit unrealistic. Anita More

Service - not what it used to be! I bought my first wrangler at Kings Jeep. To be very honest I hadn't planned on buying my next one from you because of how your service department ha I bought my first wrangler at Kings Jeep. To be very honest I hadn't planned on buying my next one from you because of how your service department has changed over the years (and not for the better) however, I did. Just this last October I bought another 2016 Wrangle. When you did away with appointments for oil changes you did a huge disservice to your customers. It is NOT an express service at your dealership and I would probably suggest changing the wording on your signage. My suggestion, go back to appointments! Case in point, last Saturday they were 15 cars deep....it was a 3 HOUR wait!!! I don't have 3 hours in my day to sit around and wait for an oil change. Please consider the consumer and value their time and support of your dealership and put the customer back into your customer service. Thank you More

Great job all around! Chanel Elam, my service advisor, did a great job conveying the issues for maintenance/repair. She communicated with me when appropriate and kept me in Chanel Elam, my service advisor, did a great job conveying the issues for maintenance/repair. She communicated with me when appropriate and kept me informed as to progress. The service representative what able to correct the problems that I was having with my Grand Cherokee including adding in software updates that were needed,. Good job all the way around. More

Got a nicer car than we were expecting They found us an even nicer car than we were searching for and helped us stay within our budget. Not pushy at all. Would've shown us cars all day if w They found us an even nicer car than we were searching for and helped us stay within our budget. Not pushy at all. Would've shown us cars all day if we wanted. Very nice and helpful people. More